Subject: RE:Message from Walmart.com Customer: Ask a question, 200012610018548 #Ref 20250610003429470
From: "[email-masked]" <[email-masked]>
To: "[email-masked]" <[email-masked]>
Date: Tue, 10 Jun 2025 07:59:12 -0700

Hello Kaci,

Thank you for reaching out.

Unfortunately, we do not have an exchange option. Additionally, if you would like to request a return, we are unable to process it as it falls outside of our 30-day return policy. We understand this may be disappointing, and we truly value your business.

Thank you for your understanding.

Sincerely,
Giselle
Designer Living Customer Service
[email-masked]

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Dear Designer Living Inc.,

Kaci Setser wants to connect with you for the order below:

Customer Order Number:  200012610018548

Purchase Order No:  108933710550620

Reason for Contact:  Ask a question

Item name/number:  Mi Zone Kids Twin/Twin XL Size Comforter Sets, 3-Piece Kids Bedding Set for Girls, Starry Sky Comforter Bed Set for Girls, Blush/Gold/168757982

Customer Message:

Hello wondering if I can exchange a never opened twin for full/queen?

Thank you,
Kaci Setser

What you need to do now:

1. Reply to this message to contact the customer, and do so within 48 hours, per the guidelines outlined in the Marketplace Seller Customer Care Requirements.

2. If there has been no reply to this communication within 48 hours, Walmart may proactively refund the customer.

Thank you,

Your Walmart Customer Care Team