From: "info@designerliving.com" Date: Mon, 09 Jun 2025 13:45:41 -0700 Subject: RE:Re: Message from Walmart.com Customer, Ref ID: 8FDE3C9C2232431994B3912CB12D5F49 #Ref 20250607003429445 Message-Id: To: "pc-8FDE3C9C2232431994B3912CB12D5F49@relay.walmart.com" MIME-Version: 1.0 Content-Type: text/html; charset=utf-8 Content-Transfer-Encoding: quoted-printable

Hello Sha= rlyse,

Thank you for sending the order number and photos. However, we do not = find any issue with the shams. Please specify the issue and take more pictu= res.

Sincerely,
Giselle
Designer Living Customer Se= rvice
= info@designerliving.com<= /a>

=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D= =3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D= =3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D= =3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D

Hi Giselle,&n= bsp;

Thanks so much for your quick response!

Please see attached photos of the bedding and the actual s= ham that lost its shape.

Order# 2000131-11299832

Item# MPE10-376

It appears that I will need a replace= ment bedding in Full size.

Please advise!&nbs= p;

Thank you kindly,
Sha= rlyse Riley

On Mon, Jun 9, 2025 a= t 10:37=E2=80=AFAM Designer Living Inc. <ps-8FDE3C9C2232431994B3912CB12D5F= 49@relay.walmart.com> wrote:

Hello Sharlyse,

Thank you for reaching out to us.

To assist you further, could you pl= ease provide a photo of the item as well as the order number? This will hel= p us investigate the matter promptly.
<= /span>
Additionally, we can only send you the same si= ze, as we couldn't send a different size for the sheet.

Sincerely,
Giselle
Designer Living Customer Service
= info@designerliving.com

=3D=3D=3D= =3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D= =3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D= =3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D= =3D

Hi Designer Living Inc.,

=
You have received an inquiry from Sharlyse Riley

Hi, I love this set it=E2=80=99s beautiful! However my= sham got ruined in the dryer- any chance you can send another? I=E2=80=99m= so upset and I loved the beauty of it! And the fitted sheet is too small- = I need a twin XL OR FULL. Can that come separate too? Please advise! Thank = you!

You can respond to the customer directly by replyi= ng to this email. Please respond to this inquiry within 48 hours based on o= ur Marketplace Seller Customer Care Requirements. We will= keep a copy of each email sent and received to help resolve disputes, impr= ove customer experience, and assess seller performance.

Thank you,
Walmart Customer Service Team

Re= fID: 8FDE3C9C2232431994B3912CB12D5F49