From: "info@designerliving.com" <info@designerliving.com>
Date: Mon, 09 Jun 2025 07:25:45 -0700
Subject: RE:Order #D256030DOA 6/3 Galen Basketweave Cordless Roman Shade  
 #Ref 20250607003429430
Message-Id: <464NRAZODQU4.LPSJMBCKI1802@eecuswebserver2>
To: "johagan3@gmail.com" <johagan3@gmail.com>
MIME-Version: 1.0
Content-Type: text/html; charset=utf-8
Content-Transfer-Encoding: quoted-printable

<p style=3D"margin-top:1px;margin-bottom:1px"><span style=3D";font-family:A=
rial;font-size:16px">Hello Julie,</span></p><p style=3D"margin-top:1px;marg=
in-bottom:1px"><span style=3D";font-family:Arial;font-size:16px">&nbsp;</sp=
an></p><p style=3D"margin-top:1px;margin-bottom:1px"><span style=3D";font-f=
amily:Arial;font-size:16px">Thank you for reaching out to us.</span></p><p =
style=3D"margin-top:1px;margin-bottom:1px"><span style=3D";font-family:Aria=
l;font-size:16px">&nbsp;</span></p><p style=3D"margin-top:1px;margin-bottom=
:1px"><span style=3D";font-family:Arial;font-size:16px">We sincerely apolog=
ize for the damaged item you received. To assist you further, could you ple=
ase provide a photo of the item? This will help us investigate the matter p=
romptly.</span></p><p style=3D"margin-top:1px;margin-bottom:1px"><span styl=
e=3D";font-family:Arial;font-size:16px">&nbsp;</span></p><p style=3D"margin=
-top:1px;margin-bottom:1px"><span style=3D";font-family:Arial;font-size:16p=
x">Thank you for your understanding.</span></p><p style=3D"margin-top:1px;m=
argin-bottom:1px"><span style=3D";font-family:Arial;font-size:16px">&nbsp;<=
/span></p><p style=3D"margin-top:1px;margin-bottom:1px"><span style=3D";fon=
t-family:Arial;font-size:16px">&nbsp;</span></p><p style=3D"margin-top:1px;=
margin-bottom:1px"><span style=3D";font-family:Arial;font-size:16px">Sincer=
ely,</span><span style=3D";font-family:Arial;font-size:16px"><br/></span><s=
pan style=3D";font-family:Arial;font-size:16px">Giselle</span><span style=3D=
";font-family:Arial;font-size:16px"><br/></span><span style=3D";font-family=
:Arial;font-size:16px">Designer Living Customer Service</span><span style=3D=
";font-family:Arial;font-size:16px"><br/></span><span style=3D";font-family=
:Arial;font-size:16px">info@designerliving.com</span></p><p><br/></p><p>=3D=
=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=
=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=
=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=
=3D=3D=3D</p><p><br/></p><p>Hello,</p><p>I purchased 4 of these shades. 3 w=
ere fine, but one was not. The fabric is so crooked that I didn&#39;t even =
take it out of the packaging. I would like to send it back for&nbsp;a refun=
d, but don&#39;t think I should have to pay shipping cost, as the shade is =
not usable. Please get back to me with a free return label.&nbsp;</p><p>Tha=
nk you,</p><p>Julie O&#39;Hagan</p>=