Subject: RE:Message from Walmart.com Customer: Ask a question, 200013072951166 #Ref 20250606003229419
From: "[email-masked]" <[email-masked]>
To: "[email-masked]" <[email-masked]>
Date: Fri, 06 Jun 2025 13:40:39 -0700

Hello-

We have proceesed the refund and it will reflect on the account witnin 3 - 5 business days.

Thanks,

Jerson

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Dear Designer Living Inc.,

Erick Bettistea wants to connect with you for the order below:

Customer Order Number:  200013072951166

Purchase Order No:  109014243281067

Reason for Contact:  Ask a question

Item name/number:  Madison Park Paisley Jacquard 24-Piece California King Comforter Set, Black/3972252193

Customer Message:

hi this is lee from walmart.com escalations team. i am making contact on behalf of cx to inform you that cx created an online return to her local Walmart store #3748  the store then sent the item to FedEx inside of the store to have it returned to your return center. cx is requesting for refund as she received the incorrect size of the item. please be on the look out for the return via FedEx. please assist and reach out to cx with confirmation regards to this issue.

thank you

What you need to do now:

1. Reply to this message to contact the customer, and do so within 48 hours, per the guidelines outlined in the Marketplace Seller Customer Care Requirements.

2. If there has been no reply to this communication within 48 hours, Walmart may proactively refund the customer.

Thank you,

Your Walmart Customer Care Team