From: "info@designerliving.com" <info@designerliving.com>
Date: Fri, 23 May 2025 13:00:18 -0700
Subject: I have tried many ways to reach you per phone to no avail. I ordered
 two Roman shades from you and one is defective as it =?utf-8?b?ZG9lc27igJl0?=
 push very good. I received an e-mail from requesting a picture which I sent
 to your phone number. I did talk to someone that said did not have it and
 hung up on me. I am not happy with your customer service so far. What can I
 do to have you replace the defective shade.   #Ref 20250523003229217
Message-Id: <BIKGWX3K8QU4.DX53OCFPYTUK2@eectimedtaskserver>
To: "lucilleponsetto@icloud.com" <lucilleponsetto@icloud.com>
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Content-Type: text/html; charset=utf-8
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Dear Valued Customer,<br/><br/> <br/><br/>Thank you so much for getting in touch with us! We truly appreciate your inquiry and are here to assist you.<br/><br/> <br/><br/>Our team is currently reviewing your request, and we’ll be sure to get back to you within 24 48 business hours.<br/><br/> <br/><br/>To help us ensure seamless communication, we’ve assigned a reference number to your email subject. We kindly ask that you keep the subject unchanged when replying.<br/><br/> <br/><br/>Our business hours are:<br/><br/>Monday – Friday<br/><br/>7:00 AM – 3:30 PM PST<br/><br/> <br/><br/>Thank you again for choosing Designer Living. We’re looking forward to assisting you further!<br/><br/> <br/><br/>Sincerely,<br/><br/>Customer Support<br/><br/>Designer Living<br/><br/>