From: "info@designerliving.com" Date: Fri, 09 May 2025 07:10:35 -0700 Subject: RE:Re: Macy's order return and refund #Ref 20250508003229029 Message-Id: <6DU0ZP274QU4.SO63GPS1PIAF1@eecuswebserver2> To: "jstbrinker4@verizon.net" MIME-Version: 1.0 Content-Type: text/html; charset=utf-8 Content-Transfer-Encoding: quoted-printable Unfortunately, we cannot process your request.

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I didn=E2=80=99t have the chance to hang them a= s I=E2=80=99ve been traveling out of the country They do not fit my = windows. I would like e refund and label to return.

On Thursd= ay, May 8, 2025, 3:30 PM, info

Hello Jennifer,

Thank you for your email.= After reviewing your order, we noted that your order was delivered o= n 04/03/25.

As per our Designer Living Return Poli= cy, returns must be made within 30 days of the delivery date. We regr= et to inform you that your return request for Order no. 4587247984 ha= s been denied.

After careful review, we found that the i= tem you attempted to return did not meet the criteria outlined in our retur= n policy. Unfortunately, we are unable to accept returns for items that do = not meet these guidelines.

We understand that this may b= e disappointing, and we apologize for any inconvenience this may have cause= d you.

Thank you for your understanding in this matter.<= /p>

Best regards,

Jerson
Designer L= iving Customer Service
info@designerliving.com