Subject: RE:Message from Walmart.com Customer, Ref ID: 398ABD2C3AE346C5A7DC875EC4148134 #Ref 20250430003428884
From: "[email-masked]" <[email-masked]>
To: "[email-masked]" <[email-masked]>
Date: Thu, 01 May 2025 07:38:14 -0700

Hello Helen,

Thank you for reaching out to us. We're truly sorry to hear that the item you purchased didn't meet your expectations.

To assist you further, could you please provide your order number? This will help us review the details and determine how we can best address your concerns.

Sincerely,

Giselle

Designer Living Customer Service

[email-masked]

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Hi Designer Living Inc.,

You have received an inquiry from HELEN BONNER

SHEETS ARE GREAT. I LOVE THEM BUT SHAMS ARE NOT GOOD . AND PILLOW CASES ARE NOT FITTING CORRECTLY. WHAT CAN WE DO TO RESOLVE THESE ISSUES IN AN AMICABLE  WAY. THANK YOU IN ADVANCE FOR YOUR TIMELY REPLY.

You can respond to the customer directly by replying to this email. Please respond to this inquiry within 48 hours based on our Marketplace Seller Customer Care Requirements. We will keep a copy of each email sent and received to help resolve disputes, improve customer experience, and assess seller performance.

Thank you,
Walmart Customer Service Team

RefID: 398ABD2C3AE346C5A7DC875EC4148134