Subject: RE:Re: Re: Return of sheets order #MP-D2C-1052 #Ref 20250417003428606
From: "[email-masked]" <[email-masked]>
To: "[email-masked]" <[email-masked]>
Date: Wed, 23 Apr 2025 12:10:22 -0700

Hello-

Thank you for your email. Your return number is MP-D2C-1052, Vendor Item No. MP20-8003. Please write these numbers on the outside of the box.  Please note return shipping is the customer’s responsibility.  Once the return tracking number becomes available email it to [email-masked].  Thank you.

Please be advised once a return has been received, our warehouse inspects all returns, to ensure that items are not damaged etc. and are in their original packaging.  They will then process the paperwork and forward onto our Customer Service team to process the refund.  The whole process takes approximately 15-20 business days.  Once your refund has been processed you will be notified by email.

RETURN TO:

550 Northport Parkway, Port Wentworth, GA, 31407, United States

Best Regards,

Jerson

Customer Service

===============================================================================

Hi Giselle,

Thanks so much for your quick response.  Yes, only that item needs to be returned.

Best,

Kathy Denning

On Mon, Apr 21, 2025 at 3:32 PM [email-masked] <[email-masked]> wrote:

Hello Kathy,

Thank you for reaching out.

I just wanted to clarify, is the item MP20-8003 the only one you wish to return?

Sincerely,

Giselle

Designer Living Customer Service

[email-masked]

===============================================================================

Hello,

I have not yet heard back from you re:  my inquiry to return the sheets in Order MP-D2C-1052.  Please advise.

Kathy Denning

805.

551.6563

On Thu, Apr 17, 2025 at 8:45 AM [email-masked] <[email-masked]> wrote:

Dear Valued Customer,

Thank you so much for getting in touch with us! We truly appreciate your inquiry and are here to assist you.

Our team is currently reviewing your request, and we’ll be sure to get back to you within 24 48 business hours.

To help us ensure seamless communication, we’ve assigned a reference number to your email subject. We kindly ask that you keep the subject unchanged when replying.

Our business hours are:

Monday – Friday

7:00 AM – 3:30 PM PST

Thank you again for choosing Designer Living. We’re looking forward to assisting you further!

Sincerely,

Customer Support

Designer Living