From: "info@designerliving.com" <info@designerliving.com>
Date: Tue, 15 Apr 2025 12:23:01 -0700
Subject: RE:Please contact the customer - Damaged/Missing Parts/Not Received  
 #Ref 20250415003428565
Message-Id: <XJ0UKUUWWPU4.W4Q9KNVPJ95F3@eecuswebserver2>
To: "a-12F87D003342446D9BA91052EA868FB4@relay.walmart.com"
	<a-12F87D003342446D9BA91052EA868FB4@relay.walmart.com>
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<p>Hello M<span style=3D"text-wrap-mode: wrap;">ichelle</span>,</p><p>&nbsp=
;</p><p>Thank you for reaching out.&nbsp;</p><p>&nbsp;</p><p>Upon checking =
with FedEx, your order with the tracking number&nbsp;287451866288 has been =
delivered on 04/14/2025.&nbsp; We ask that you first check with other famil=
y members, neighbors and around the outside of your home to ensure the pack=
age was not misplaced.&nbsp;</p><p>&nbsp;</p><p>&nbsp;</p><p>Sincerely,</p>=
<p>Giselle</p><p>Designer Living Customer Service</p><p>info@designerliving=
.com</p><p>=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=
=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=
=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=
=3D=3D=3D=3D=3D=3D=3D</p><p></p><p>Dear Designer Living Inc.&nbsp;</p><p><b=
r/></p><p>** THIS IS AN ESCALATION **</p><p><br/></p><p>This is Walmart Cus=
tomer Care, contacting you on behalf of the customer for the order below. T=
he customer is receiving a copy of this message.</p><p><br/></p><p><strong>=
 Customer Name:</strong>&nbsp;michelle racine</p><p><strong>Customer Order =
Number:</strong>&nbsp;200013160010488</p><p><strong>Purchase Order No:</str=
ong>&nbsp;109010168362712</p><p><strong> Reason for Contact: </strong>&nbsp=
;Damaged/Missing Parts/Not Received</p><p><strong> Item name/number: </stro=
ng>&nbsp; Regency Heights Twin Size Comforter Sets with Pillow Shams, Rever=
sible, Navy/Blue, 2-Piece, Bed Size: Twin/Twin-XL, Actual Color: Navy/Blue/=
5450650841</p><p><strong> Agent message: </strong>&nbsp; Hi Seller,
Customer called in that the order was delivered but she did not received it=
e, please help us to process the replacement. Thank you</p><p><br/></p><p><=
br/></p><p><strong>What you need to do now:</strong></p><p>1. Reply to this=
 message to contact the customer, and do so within 48 hours, per the guidel=
ines outlined in the <a href=3D"https://sellerhelp.walmart.com/s/guide?arti=
cle=3D000006402#Customer_Service_Requirements">Marketplace Seller Customer =
Care Requirements.</a>
 <br/> 2. If there has been no reply to this communication within 48 hours,=
 Walmart may proactively refund the customer.</p><p><br/></p><p><br/></p><p=
>Thank you,&nbsp;<br/> Your Walmart Customer Care Team</p><p><br/></p><p><i=
mg width=3D"1" height=3D"1" alt=3D"" src=3D"http://cccp.relay.walmart.com/o=
/eJwczFFqwzAMANDT1J9BtmRJ_vBHmqYw6MfYTuDEdmdIXchCx24_2AVejqkiUzElWiESVEY1Xx=
ECpCVbEXZL9SkD2QqLq1w1MHlnWnTgPJD1VlCsDoVJw5IAFVF4lRPBXrb0O_yk7ZH2Y1ifD9P62=
nLpx1uO1l1VLgCI5Ij4Es5jsODdPCrr9Uxmj63X54kgl-9272Xf2qv1-79zxGma3k84fs632_xh=
XtH9BQAA__-dbDjC"/></p>=