From: "info@designerliving.com" <info@designerliving.com>
Date: Wed, 09 Apr 2025 08:06:27 -0700
Subject: RE:Please contact the customer - Delivered to Wrong Location/LAD  
 #Ref 20250408003228352
Message-Id: <M4EAUMQ0VPU4.F1IFC41E18FD3@eecuswebserver2>
To: "a-5CA150C74C1847F2A226EC4F32A11ED2@relay.walmart.com"
	<a-5CA150C74C1847F2A226EC4F32A11ED2@relay.walmart.com>
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<p>Hello&nbsp;Ruth&nbsp;/ Walmart-</p><p>&nbsp;</p><p>Thank you for your em=
ail.&nbsp; Upon checking with FedEx, your order#:200013085322494&nbsp;/ Pur=
chase order #:&nbsp;109007353400911&nbsp;with the tracking#:&nbsp;772717606=
291&nbsp;has been delivered on 03/17/2025.&nbsp; We ask that you first chec=
k with other family members, neighbors and around the outside of your home =
to ensure the package was not misplaced.&nbsp;</p><p>&nbsp;</p><p>Sincerely=
,</p><p>Jerson</p><p>Designer Living Customer Service</p><p>info@designerli=
ving.com</p><p>=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=
=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=
=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=
=3D=3D=3D=3D=3D=3D=3D=3D=3D</p><p></p><p>Dear Designer Living Inc.&nbsp;</p=
><p><br/></p><p>** THIS IS AN ESCALATION **</p><p><br/></p><p>This is Walma=
rt Customer Care, contacting you on behalf of the customer for the order be=
low. The customer is receiving a copy of this message.</p><p><br/></p><p><s=
trong> Customer Name:</strong>&nbsp;Ruth Townsend</p><p><strong>Customer Or=
der Number:</strong>&nbsp;200013085322494</p><p><strong>Purchase Order No:<=
/strong>&nbsp;109007353400911</p><p><strong> Reason for Contact: </strong>&=
nbsp;Delivered to Wrong Location/LAD</p><p><strong> Item name/number: </str=
ong>&nbsp; Regency Heights Full/Queen Fluffy Ribbed Plush Comforter Set 3-P=
iece Bedding Set Pink, Bed Size: Full/Queen, Actual Color: Pink/12480556234=
</p><p><strong> Agent message: </strong>&nbsp; The order was marked as deli=
vered, yet the customer didn&#39;t receive it and request a full refund as =
soon as possible, as they have already checked with the neighbors. Thank yo=
u in advance.</p><p><br/></p><p><br/></p><p><strong>What you need to do now=
:</strong></p><p>1. Reply to this message to contact the customer, and do s=
o within 48 hours, per the guidelines outlined in the <a href=3D"https://se=
llerhelp.walmart.com/s/guide?article=3D000006402#Customer_Service_Requireme=
nts">Marketplace Seller Customer Care Requirements.</a>
 <br/> 2. If there has been no reply to this communication within 48 hours,=
 Walmart may proactively refund the customer.</p><p><br/></p><p><br/></p><p=
>Thank you,&nbsp;<br/> Your Walmart Customer Care Team</p><p><br/></p><p><i=
mg width=3D"1" height=3D"1" alt=3D"" src=3D"http://cccp.relay.walmart.com/o=
/eJwczEtqwzAQANDTWEujGY1-i1kY1YFCFqU9gRyNUoGjgGpcevtCLvAK52ociRIGTwQWo0f1zQ=
IlYnVVQEsOlAvFLRiDppIDcVY1Ro1Wkw6I1gHO1VPUEGDbqGwx5on0kD3_zb95f-RxzLfnQ7V-a=
0X68V7YpgWsTp4SBPIXXBDdmuhicAFY31ANbr0-J9JFftq9y9jb2fr95RycUvqYzPK1Xq_rpzoZ=
_wMAAP__7XQ5ZA"/></p>=