From: "info@designerliving.com" <info@designerliving.com>
Date: Wed, 09 Apr 2025 08:04:21 -0700
Subject: RE:Please contact the customer - Delivered to Wrong Location/LAD  
 #Ref 20250408003228352
Message-Id: <BHBUZ1Q0VPU4.OIMB3LOV2III1@eecuswebserver2>
To: "a-5CA150C74C1847F2A226EC4F32A11ED2@relay.walmart.com"
	<a-5CA150C74C1847F2A226EC4F32A11ED2@relay.walmart.com>
MIME-Version: 1.0
Content-Type: text/html; charset=utf-8
Content-Transfer-Encoding: quoted-printable

<p>Hello Wendy/ Walmart-</p><p>&nbsp;</p><p>Thank you for your email.&nbsp;=
 Upon checking with FedEx, your order#:<span style=3D"text-wrap-mode: wrap;=
">200013085322494</span>/ Purchase order #:&nbsp;<span style=3D"text-wrap-m=
ode: wrap;">109007353400911&nbsp;</span>with the tracking#:&nbsp;7727176062=
91 has been delivered on 03/17/2025.&nbsp; We ask that you first check with=
 other family members, neighbors and around the outside of your home to ens=
ure the package was not misplaced.&nbsp;</p><p>&nbsp;</p><p>Sincerely,</p><=
p>Jerson</p><p>Designer Living Customer Service</p><p>info@designerliving.c=
om</p><p>=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=
=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=
=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=
=3D=3D=3D=3D=3D=3D=3D</p><p></p><p>Dear Designer Living Inc.&nbsp;</p><p><b=
r/></p><p>** THIS IS AN ESCALATION **</p><p><br/></p><p>This is Walmart Cus=
tomer Care, contacting you on behalf of the customer for the order below. T=
he customer is receiving a copy of this message.</p><p><br/></p><p><strong>=
 Customer Name:</strong>&nbsp;Ruth Townsend</p><p><strong>Customer Order Nu=
mber:</strong>&nbsp;200013085322494</p><p><strong>Purchase Order No:</stron=
g>&nbsp;c</p><p><strong> Reason for Contact: </strong>&nbsp;Delivered to Wr=
ong Location/LAD</p><p><strong> Item name/number: </strong>&nbsp; Regency H=
eights Full/Queen Fluffy Ribbed Plush Comforter Set 3-Piece Bedding Set Pin=
k, Bed Size: Full/Queen, Actual Color: Pink/12480556234</p><p><strong> Agen=
t message: </strong>&nbsp; The order was marked as delivered, yet the custo=
mer didn&#39;t receive it and request a full refund as soon as possible, as=
 they have already checked with the neighbors. Thank you in advance.</p><p>=
<br/></p><p><br/></p><p><strong>What you need to do now:</strong></p><p>1. =
Reply to this message to contact the customer, and do so within 48 hours, p=
er the guidelines outlined in the <a href=3D"https://sellerhelp.walmart.com=
/s/guide?article=3D000006402#Customer_Service_Requirements">Marketplace Sel=
ler Customer Care Requirements.</a>
 <br/> 2. If there has been no reply to this communication within 48 hours,=
 Walmart may proactively refund the customer.</p><p><br/></p><p><br/></p><p=
>Thank you,&nbsp;<br/> Your Walmart Customer Care Team</p><p><br/></p><p><i=
mg width=3D"1" height=3D"1" alt=3D"" src=3D"http://cccp.relay.walmart.com/o=
/eJwczEtqwzAQANDTWEujGY1-i1kY1YFCFqU9gRyNUoGjgGpcevtCLvAK52ociRIGTwQWo0f1zQ=
IlYnVVQEsOlAvFLRiDppIDcVY1Ro1Wkw6I1gHO1VPUEGDbqGwx5on0kD3_zb95f-RxzLfnQ7V-a=
0X68V7YpgWsTp4SBPIXXBDdmuhicAFY31ANbr0-J9JFftq9y9jb2fr95RycUvqYzPK1Xq_rpzoZ=
_wMAAP__7XQ5ZA"/></p>=
