Subject: RE:Please contact the customer - Delivered to Wrong Location/LAD #Ref 20250403003228087
From: "[email-masked]" <[email-masked]>
To: "[email-masked]" <[email-masked]>
Date: Fri, 04 Apr 2025 07:21:14 -0700

Hello Daniel / Walmart-

Thank you for your email.  Upon checking with FedEx, your order#:200013092146560 / Purchase order #: 109008817795518 with the tracking#: 880170209550 has been delivered on 04/03/2025.  We ask that you first check with other family members, neighbors and around the outside of your home to ensure the package was not misplaced.

Sincerely,

Jerson

Designer Living Customer Service

[email-masked]

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Dear Designer Living Inc.

** THIS IS AN ESCALATION **

This is Walmart Customer Care, contacting you on behalf of the customer for the order below. The customer is receiving a copy of this message.

Customer Name: Daniel Sanders

Customer Order Number: 200013092146560

Purchase Order No: 109008817795518

Reason for Contact:  Delivered to Wrong Location/LAD

Item name/number:   Madison Park King Comforter Sets, 7-Piece Tufted Pintuk Bed in a Bag Bed Set, Satin Luxury Black Comforter Bedding Set with Decor Pillow, Bed Size: King, Actual Color: Black, Collection: Old Version/55579984

Agent message:   The customer did not received the order and she wants to have a refund. There is a delivery scan that was posted on April 3.
Please coordinate and send an email to our customer with a resolution within 48 hours. Thank you

What you need to do now:

1. Reply to this message to contact the customer, and do so within 48 hours, per the guidelines outlined in the Marketplace Seller Customer Care Requirements.

2. If there has been no reply to this communication within 48 hours, Walmart may proactively refund the customer.

Thank you,
Your Walmart Customer Care Team