From: "info@designerliving.com" <info@designerliving.com>
Date: Fri, 04 Apr 2025 07:25:02 -0700
Subject: RE:Please contact the customer - Delivered to Wrong Location/LAD  
 #Ref 20250404003228098
Message-Id: <LP3I0NAHTPU4.5RVJRIP5YOO12@eecuswebserver2>
To: "a-0CE448FC85E14E248A6E47932227ABAE@relay.walmart.com"
	<a-0CE448FC85E14E248A6E47932227ABAE@relay.walmart.com>
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<p>Hello <span style=3D"text-wrap-mode: wrap;">Catherine&nbsp;</span>/ Walm=
art-</p><p>&nbsp;</p><p>Thank you for your email. We are sorry for the dama=
ge item that you have received . Can you please send us pictures of the ite=
ms that were delivered. Thank you!</p><p>&nbsp;</p><p>Sincerely,</p><p>Jers=
on</p><p>Designer Living Customer Service&nbsp;</p><p>info@designerliving.c=
om</p><p>=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=
=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=
=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=
=3D=3D=3D=3D=3D=3D=3D</p><p></p><p>Dear Designer Living Inc.&nbsp;</p><p><b=
r/></p><p>** THIS IS AN ESCALATION **</p><p><br/></p><p>This is Walmart Cus=
tomer Care, contacting you on behalf of the customer for the order below. T=
he customer is receiving a copy of this message.</p><p><br/></p><p><strong>=
 Customer Name:</strong>&nbsp;Catherine Woods</p><p><strong>Customer Order =
Number:</strong>&nbsp;200012905898382</p><p><strong>Purchase Order No:</str=
ong>&nbsp;109008489743295</p><p><strong> Reason for Contact: </strong>&nbsp=
;Delivered to Wrong Location/LAD</p><p><strong> Item name/number: </strong>=
&nbsp; Madison Park Lafael Floral Motif 9-Piece Queen Reversible Cotton She=
ets Comforter Set, Purple/172648698</p><p><strong> Agent message: </strong>=
&nbsp; hi, please get in contact with the customer and send them replacemen=
t on this item that has a defect in it, its missing a part where its not pr=
inted.</p><p><br/></p><p><br/></p><p><strong>What you need to do now:</stro=
ng></p><p>1. Reply to this message to contact the customer, and do so withi=
n 48 hours, per the guidelines outlined in the <a href=3D"https://sellerhel=
p.walmart.com/s/guide?article=3D000006402#Customer_Service_Requirements">Ma=
rketplace Seller Customer Care Requirements.</a>
 <br/> 2. If there has been no reply to this communication within 48 hours,=
 Walmart may proactively refund the customer.</p><p><br/></p><p><br/></p><p=
>Thank you,&nbsp;<br/> Your Walmart Customer Care Team</p><p><br/></p><p><i=
mg width=3D"1" height=3D"1" alt=3D"" src=3D"http://cccp.relay.walmart.com/o=
/eJwczFFqAyEQANDTrJ_LrI6j-fBjKxYK-SjtCdQZU2FjwC4pvX2hF3gccjOEoiRsDo0jNAjqK5=
hSuZlMdrMFHFuiAqWgI5erlFZVDxq0BQTcwF4AVoQmUAr5XNl44gVhypF_15983PM81_q4qz5qZ=
xnnGweICdG_Rm_Thkmj3ymhuxittdtf9qRm6KM9FgSW734bMo_-7OP275whxvi-mP0zXa_pQz2D=
_gsAAP__fcM6ew"/></p>=