From: "info@designerliving.com" Date: Thu, 03 Apr 2025 07:43:01 -0700 Subject: RE:Please contact the customer - Delivered to Wrong Location/LAD #Ref 20250402003428068 Message-Id: To: "a-E84E7C1F787E4FBB8145C6A8D9BEE347@relay.walmart.com" MIME-Version: 1.0 Content-Type: text/html; charset=utf-8 Content-Transfer-Encoding: quoted-printable

Hello Karen,

Th= ank you for reaching out.

<= p style=3D"margin-top:1px;margin-bottom:1px">Unfortunately, it=E2=80=99s too late to cancel your ord= er, as it has already shipped. You can track your package using FedEx track= ing number XXXX.

If you need further assistance, feel free to let us know.<= /p>

Sincerely,
Giselle
Designer Living Cust= omer Service
<= /span>info@designerliving= .com

=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D= =3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D= =3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D= =3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D

Dear Designer Livin= g Inc.

** THIS IS AN ESCALATION **

<= p>This is Walmart Customer Care, contacting you on behalf of the customer f= or the order below. The customer is receiving a copy of this message.

Customer Name: Karen Watts

Customer Order Number: 200013027961092

Purcha= se Order No: 109009129562716

Reason for Contac= t: Delivered to Wrong Location/LAD

Item name/= number: Madison Park King Comforter Sets, 7-Piece Tufted Pi= ntuk Bed in a Bag Bed Set, Satin Luxury Grey Comforter Bedding Set with Dec= or Pillow/44802600

Agent message: cancel the= order to prevent delivery to the incorrect location, and inform the custom= er about the cancellation and the reason for it

What you need to do now:

1. Reply to this message= to contact the customer, and do so within 48 hours, per the guidelines out= lined in the Marketplace Seller Customer Care Req= uirements.
2. If there has been no reply to this communication within 48 hours,= Walmart may proactively refund the customer.

Thank you,
Your Walmart Customer Care Team