From: "info@designerliving.com" Date: Mon, 31 Mar 2025 09:42:44 -0700 Subject: RE:Re: Please contact the customer - Delivered to Wrong Location/LAD #Ref 20250329003427953 Message-Id: To: "c-F6F20DFE1D4948358E05A1E47A94FC0C@relay.walmart.com" MIME-Version: 1.0 Content-Type: text/html; charset=utf-8 Content-Transfer-Encoding: quoted-printable

Hello Kieva,

We sincerel= y apologize for the damaged item you received. To assist you further, could= you please provide a photo of the item? This will help us investigate the = matter promptly.

<= span style=3D"font-family: Arial;">Thank you!

Sincerely,
Giselle
Designer Living Customer Service
info@designerliving.com<= /span>

=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D= =3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D= =3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D= =3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D

Hi,

Unfortunately,&= nbsp; I threw away item as it was damaged.

Thanks

O= n Mon, Mar 31, 2025, 8:06 AM inf= o@designerliving.com <s-F6F20DFE1D4948358E05A1E47A94FC0C@relay.walmart.= com> wrote:

You have a mes= sage from Designer Living Inc. - Walmart.com

=
Sales Order Id: 200012607342593
<= strong> Item: Comfort Spaces Queen Size Comforter Set, 5-Pi= ece Floral Bedding Set for All Season, Red/Black Queen Comforter Set with B= ed Skirt

Hello Kieva,=

We sincerely apologize for th= e damaged item you received. To assist you further, could you please provid= e a photo of the item? This will help us investigate the matter promptly.

Thank you= !

=
Sincerely,
Giselle
Designer Living Cu= stomer Service
= info@designerliving.com
=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D= =3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D= =3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D= =3D=3D=3D=3D=3D=3D

Dear Designer Living Inc.
=
** THIS IS AN ESCALATION **

This is Walmart C= ustomer Care, contacting you on behalf of the customer for the order below.= The customer is receiving a copy of this message.

Customer Name: KIEVA GRANT
Customer Order Nu= mber: 200012607342593
Purchase Order No: 108936558940469
Reason for Contact: D= elivered to Wrong Location/LAD
Item name/number: &n= bsp; Comfort Spaces Queen Size Comforter Set, 5-Piece Floral Bedding Set fo= r All Season, Red/Black Queen Comforter Set with Bed Skirt/844829306
= Agent message: Poor quality damage and threads com= ing out customer complain about the quality, please contact the customer

What you need to do now:
1. Repl= y to this message to contact the customer, and do so within 48 hours, per t= he guidelines outlined in the M= arketplace Seller Customer Care Requirements.
2. If there has been no reply to this communication within 48 hours,= Walmart may proactively refund the customer.

Thank you,
Your Walmart Customer Care Team

Walmart Customer Servi= ce Team