From: "info@designerliving.com" Date: Mon, 31 Mar 2025 08:06:26 -0700 Subject: RE:Please contact the customer - Delivered to Wrong Location/LAD #Ref 20250329003427953 Message-Id: To: "a-F6F20DFE1D4948358E05A1E47A94FC0C@relay.walmart.com" MIME-Version: 1.0 Content-Type: text/html; charset=utf-8 Content-Transfer-Encoding: quoted-printable

Hello Kieva,

We sincerely apologize for the damaged item you received. To = assist you further, could you please provide a photo of the item? This will= help us investigate the matter promptly.

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Thank you!

Sincerely,
Giselle
Designer Living Customer Service
info@designerliving.com

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Dear Designer Living Inc.

**= THIS IS AN ESCALATION **

This is Walmart Customer Care, = contacting you on behalf of the customer for the order below. The customer = is receiving a copy of this message.

Customer Na= me: KIEVA GRANT

Customer Order Number:= 200012607342593

Purchase Order No: 108936= 558940469

Reason for Contact: Delivered to Wr= ong Location/LAD

Item name/number: Comfort S= paces Queen Size Comforter Set, 5-Piece Floral Bedding Set for All Season, = Red/Black Queen Comforter Set with Bed Skirt/844829306

Agent= message: Poor quality damage and threads coming out customer complain about the quality, please contact the customer

What you need to do now:

1. Repl= y to this message to contact the customer, and do so within 48 hours, per t= he guidelines outlined in the Marketplace Seller = Customer Care Requirements.
2. If there has been no reply to this communication within 48 hours,= Walmart may proactively refund the customer.

Thank you,
Your Walmart Customer Care Team