From: "info@designerliving.com" <info@designerliving.com>
Date: Mon, 31 Mar 2025 07:56:00 -0700
Subject: RE:Please contact the customer - Ask a question   #Ref
 20250329003227933
Message-Id: <5E9PEIF9SPU4.OSFIUF809VUY2@eecuswebserver2>
To: "a-837C3B4BD8744C6D89A0BE406333522F@relay.walmart.com"
	<a-837C3B4BD8744C6D89A0BE406333522F@relay.walmart.com>
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<p>Hello <span style=3D"text-wrap-mode: wrap;">Daphne&nbsp;</span>/ Walmart=
-</p><p>&nbsp;</p><p>Thank you for your email.&nbsp; Upon checking with Fed=
Ex, your order#:<span style=3D"text-wrap-mode: wrap;">200013094760050</span=
>/ Purchase order #:&nbsp;<span style=3D"text-wrap-mode: wrap;">10900807569=
1796&nbsp;</span>with the tracking#:&nbsp;772849846900 has been delivered o=
n 03/30/2023.&nbsp; We ask that you first check with other family members, =
neighbors and around the outside of your home to ensure the package was not=
 misplaced.&nbsp;</p><p>&nbsp;</p><p>Sincerely,</p><p>Kyle</p><p>Designer L=
iving Customer Service</p><p>1-888-879-8790</p><p>info@designerliving.com</=
p><p>=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=
=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=
=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=
=3D=3D=3D=3D=3D</p><p></p><p>Dear Designer Living Inc.&nbsp;</p><p><br/></p=
><p>** THIS IS AN ESCALATION **</p><p><br/></p><p>This is Walmart Customer =
Care, contacting you on behalf of the customer for the order below. The cus=
tomer is receiving a copy of this message.</p><p><br/></p><p><strong> Custo=
mer Name:</strong>&nbsp;Daphne Simmons</p><p><strong>Customer Order Number:=
</strong>&nbsp;200013094760050</p><p><strong>Purchase Order No:</strong>&nb=
sp;109008075691796</p><p><strong> Reason for Contact: </strong>&nbsp;Ask a =
question</p><p><strong> Item name/number: </strong>&nbsp; Intelligent Desig=
n King/Cal King Size Comforter Sets, 4-Piece Velvet Bedding Set for All Sea=
sons, Purple Comforter Bed Set with Decor Pillow, Bed Size: King, Actual Co=
lor: Purple/465556941</p><p><strong> Agent message: </strong>&nbsp; Hi,
This email is on behalf of the customer in-order to document that the custo=
mer has checked their surrounding residential area and with their neighbors=
 as well and are still unable to locate the package. Therefore kindly go ah=
ead and send out a replacement for the item with a signature required by th=
e recipient. We appreciate you&#39;re cooperation.</p><p><br/></p><p><br/><=
/p><p><strong>What you need to do now:</strong></p><p>1. Reply to this mess=
age to contact the customer, and do so within 48 hours, per the guidelines =
outlined in the <a href=3D"https://sellerhelp.walmart.com/s/guide?article=3D=
000006402#Customer_Service_Requirements">Marketplace Seller Customer Care R=
equirements.</a>
 <br/> 2. If there has been no reply to this communication within 48 hours,=
 Walmart may proactively refund the customer.</p><p><br/></p><p><br/></p><p=
>Thank you,&nbsp;<br/> Your Walmart Customer Care Team</p><p><br/></p><p><i=
mg width=3D"1" height=3D"1" alt=3D"" src=3D"http://cccp.relay.walmart.com/o=
/eJwczFFqAyEQANDTrJ_L6Iw6fviRNVso5KO0JzA6psLGwHZJ6e0LucCrMTd0JEqi9oTGWUukvu=
O1NgAHhQMLtOB9brq0LFagBo1W9WjAWEATtDOWaPaMOhjf-MpcWNuJYJct_82_ebvn_ZjL4676K=
L3KON5rZPQJF1rO7ImSO3M4wbISOES0xrypPfbRHhNBlZ9-G7Jv_dnH7eUcMaX0MeHpa71c1k_1=
jOY_AAD__-xtOUE"/></p>=