From: "info@designerliving.com" Date: Fri, 28 Mar 2025 07:56:57 -0700 Subject: RE:Re: RE:Please contact the customer - Delivered to Wrong Location/LAD #Ref 20250325003227801 Message-Id: To: "c-F41213A617894AB0B58C79F7575B3616@relay.walmart.com" MIME-Version: 1.0 Content-Type: text/html; charset=utf-8 Content-Transfer-Encoding: quoted-printable Hello Sevienne,

We're so sorry for the inconvenience. Unf= ortunately, we could not process a refund at this time because FedEx has co= nfirmed that the package was delivered and left at your frontdoor.

Sincerely,

Giselle <= /p>

Designer Living Customer Service

info@designerliving.com<= /p>

=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D= =3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D= =3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D= =3D=3D=3D=3D=3D=3D

This package has been missing for more than a week= it is not there. I need a refund

Sent from Yahoo Mail for iPhone<= br/>

On Tuesda= y, March 25, 2025, 2:22 PM, info@designerliving.com

You have a message from Designer Living Inc. - Wal= mart.com

Sales Order Id:= 200013038601493
Item: Regenc= y Heights Maca Full Size Comforter Set, Reversible Queen Comforter Set, Ful= l/Queen, Blue

Hello Sevienne / Walmart-

Thank you for your email. Upon checking with Fed= Ex, your order#: 200013038601493/ Purchase order #:= 109006416977617 with the tracking#: = ;286042505194 has been delivered on 03/10/2025. We ask that you first= check with other family members, neighbors and around the outside of your = home to ensure the package was not misplaced.

Sincerely,
Jerson
Designer Living Customer Service
info@designerliving.com=

=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D= =3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D= =3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D= =3D=3D=3D=3D=3D=3D=3D=3D=3D=3D

Dear Designer Living Inc.&= nbsp;

** THIS IS AN ESCALATION **

This = is Walmart Customer Care, contacting you on behalf of the customer for the = order below. The customer is receiving a copy of this message.

<= /p>
Customer Name: Sevienne Garcia
C= ustomer Order Number: 200013038601493
Purchase = Order No: 109006416977617
Reason for Contact: = Delivered to Wrong Location/LAD
Item name/num= ber: Regency Heights Maca Full Size Comforter Set, Reversib= le Queen Comforter Set, Full/Queen, Blue/5083850495
Agent me= ssage: Hi Please provide a full refund since product was not delivered to the correct= location and package got stolen. Customer is requesting for this resolutio= n since few days ago. Thank you.

What you need to do now:
1. Reply to this message to contact the customer, and do so w= ithin 48 hours, per the guidelines outlined in the Marketplace Seller Customer Care Requirements.
2. If there has been no reply to this communication within 48 hours,= Walmart may proactively refund the customer.

Thank you,
Your Walmart Customer Care Team

Walmart Customer Servi= ce Team

<= /blockquote>