From: "info@designerliving.com" Date: Tue, 25 Mar 2025 12:52:00 -0700 Subject: RE:Re: Please contact the customer - Delivered to Wrong Location/LAD #Ref 20250325003227804 Message-Id: To: "c-335958C3EF3F4F578B3C8AB4CA2B9DE0@relay.walmart.com" MIME-Version: 1.0 Content-Type: text/html; charset=utf-8 Content-Transfer-Encoding: quoted-printable

Hello Kathryn,

Please send us a photo of your front do= or. Thank you!

Sincerely,

Giselle

Designer Living Customer Service

info@designerliving.com

=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D= =3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D= =3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D= =3D=3D=3D=3D=3D=3D=3D=3D

It was delivered to the wrong house, = the delivery photo is not my porch.

On Tue, Mar 25,= 2025 at 3:30=E2=80=AFPM info@de= signerliving.com <s-335958C3EF3F4F578B3C8AB4CA2B9DE0@relay.walmart.com<= /a>> wrote:

You have a message from Designer= Living Inc. - Walmart.com

Sales Order Id: 200012941759441
Item: Intelligent Design King/Cal King Size Comforter Sets, 4-Piece V= elvet Bedding Set for All Seasons, Blush Comforter Bed Set with Decor Pillo= w

Hello Kathryn / Walmart-
<= /p>
Thank you for your email. Upon checking with FedEx, your order#= : 200012941759441/ Purchase order #: 109008077053369 with the tra= cking#: 772884685064 has been delivered on 03/25/2025. We ask th= at you first check with other family members, neighbors and around the outs= ide of your home to ensure the package was not misplaced.
= ;
Sincerely,
Jerson
Designer Living Customer Service
<= p>1-888-879-8790
info@designerliving.com
=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D= =3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D= =3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D= =3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D

De= ar Designer Living Inc.

** THIS IS AN ESCALATION **=

This is Walmart Customer Care, contacting you on behalf = of the customer for the order below. The customer is receiving a copy of th= is message.

Customer Name: Kathryn= Love
Customer Order Number: 200012941759441
Purchase Order No: 109008077053369
= Reason for Contact: Delivered to Wrong Location/LAD
<= strong> Item name/number: Intelligent Design King/Cal King = Size Comforter Sets, 4-Piece Velvet Bedding Set for All Seasons, Blush Comf= orter Bed Set with Decor Pillow/381066668
Agent message: order marked delivered but cx did not get it, contact the cust= omer and either sent the item or initiate a refund.

=
What you need to do now:
1. Reply to this mes= sage to contact the customer, and do so within 48 hours, per the guidelines= outlined in the Marketplace Sell= er Customer Care Requirements.
2. If there has been no reply to this communication within 48 hours,= Walmart may proactively refund the customer.

Thank you,
Your Walmart Customer Care Team

Walmart Customer Serv= ice Team