From: "info@designerliving.com" <info@designerliving.com>
Date: Tue, 25 Mar 2025 12:42:33 -0700
Subject: RE:Message from Walmart.com Customer, Ref ID:
 118A8BC766534070AA20A5E51BB034B6   #Ref 20250325003427804
Message-Id: <JDLGUZGHQPU4.7AM8BL5TW3I7@eecuswebserver2>
To: "pc-118A8BC766534070AA20A5E51BB034B6@relay.walmart.com"
	<pc-118A8BC766534070AA20A5E51BB034B6@relay.walmart.com>
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<p>Hello Walmart,</p><p><br/></p><p>Thank you for reaching out.</p><p><br/></p><p>Unfortunately, we do not have access to the customer&#39;s order details as the order has been fulfilled by you. As a result, we are unable to proceed with a replacement for this particular order.</p><p><br/></p><p>Sincerely,&nbsp;</p><p>Giselle&nbsp;</p><p>Designer Living Customer Service&nbsp;</p><p>info@designerliving.com</p><p><br/></p><p>===============================================================================</p><p></p><p>Hi <strong>Designer Living Inc.,</strong></p><p><br/><br/></p><p>You have received an inquiry from <strong>maxine woodcock</strong> <br/><br/><strong>This is Walmart Customer Care, contacting you on behalf of the customer for the order below. The customer is receiving a copy of this message.										
Customer Name: Maxine Woodcock										
Customer Order Number: 200012841384349										
Reason for Contact: Wrong item 										
Item name/number: Regency Heights Full/Queen Comforter Set Sage, 3 Pieces Quilted Ruffle Comforters Full/Queen Size, Solid Bedding Comforters Sets, Gift for Women										
Agent message: Hi! Customer have received a wrong item, shows in the photo that the comforter is a spread comforter but the customer received a dubei comforter. Customer want a replacement or want to rebuy the item she needs to have it in two days. Please contact the customer to 	cherryhillranch@earthlink.net or call 2536392222 for further assistance rebuying the item.
 								
Thanks,										
										
What you need to do now:										
1. Reply to this message to contact the customer, and do so within 48 hours, per the guidelines </strong> <br/><br/>You can respond to the customer directly by replying to this email. Please respond to this inquiry within 48 hours based on our <a href="https://sellerhelp.walmart.com/s/guide?article=000006402">Marketplace Seller Customer Care Requirements</a>. We will keep a copy of each email sent and received to help resolve disputes, improve customer experience, and assess seller performance.</p><p><br/><br/></p><p>Thank you, <br/>Walmart Customer Service Team</p><p><br/><br/></p><p>RefID: 118A8BC766534070AA20A5E51BB034B6</p><p><img width="1" height="1" alt="" src="http://cccp.relay.walmart.com/o/eJwczMFqxCAQANCviccwM44aDx5MyKGwh9J-gXF0K2RdsGFL_77QH3gSUtWWiyoBHZMnzw7UV_CysM2CRzVYpCYkQMqJD2vYkwbVAgEZ0GTQA5OdK1vgzHJ4D04DTwyjnOl3_knnI41rzs-Haj03Kf16k4C4xGXdnLVGMziIkSCa3eC6gubVqhFar8-JQcp3u_cyzvZq_f7vXGHbtvdJx8_9dts_1CvQXwAAAP__ry44yg"/></p>