From: "info@designerliving.com" <info@designerliving.com>
Date: Tue, 25 Mar 2025 12:22:47 -0700
Subject: RE:Please contact the customer - Delivered to Wrong Location/LAD  
 #Ref 20250325003227801
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To: "a-F41213A617894AB0B58C79F7575B3616@relay.walmart.com"
	<a-F41213A617894AB0B58C79F7575B3616@relay.walmart.com>
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<p style=3D"margin-top:5px;margin-bottom: 5px;line-height:normal"><span sty=
le=3D"font-family:&#39;Arial&#39;,sans-serif;color:black">Hello <span style=
=3D"text-wrap-mode: wrap;">Sevienne&nbsp;</span>/ Walmart-</span></p><p sty=
le=3D"margin-top:5px;margin-bottom: 5px;line-height:normal"><span style=3D"=
font-family:&#39;Arial&#39;,sans-serif;color:black">&nbsp;</span></p><p sty=
le=3D"margin-top:5px;margin-bottom: 5px;line-height:normal"><span style=3D"=
font-family:&#39;Arial&#39;,sans-serif;color:black">Thank you for your emai=
l.&nbsp; Upon checking with FedEx, your order#: <span style=3D"text-wrap-mo=
de: wrap;">200013038601493</span>/ Purchase order #:&nbsp;<span style=3D"te=
xt-wrap-mode: wrap;">109006416977617&nbsp;</span>with the tracking#:&nbsp;2=
86042505194 has been delivered on 03/10/2025.&nbsp; We ask that you first c=
heck with other family members, neighbors and around the outside of your ho=
me to ensure the package was not misplaced.&nbsp;</span></p><p style=3D"mar=
gin-top:5px;margin-bottom: 5px;line-height:normal"><span style=3D"font-fami=
ly:&#39;Arial&#39;,sans-serif;color:black">&nbsp;</span></p><p style=3D"mar=
gin-top:5px;margin-bottom: 0in;line-height:normal"><span style=3D"font-fami=
ly:&#39;Arial&#39;,sans-serif;color:black;background:white">Sincerely,</spa=
n></p><p style=3D"margin-top:5px;margin-bottom: 0in;line-height:normal"><fo=
nt face=3D"Arial, sans-serif"><span style=3D"background-color: rgb(255, 255=
, 255);">Jerson</span></font></p><p style=3D"margin-top:5px;margin-bottom: =
0in;line-height:normal"><span style=3D"font-family:&#39;Arial&#39;,sans-ser=
if;color:black;background:white">Designer Living Customer Service</span></p=
><p style=3D"margin-top:5px;margin-bottom: 0in;line-height:normal"><a href=3D=
"mailto:info@designerliving.com"><span style=3D"font-family:&#39;Arial&#39;=
,sans-serif;color:blue;background:white">info@designerliving.com</span></a>=
</p><p><br/></p><p>=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=
=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=
=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=
=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D</p><p></p><p>Dear Designer Living Inc.&nbsp;=
</p><p><br/></p><p>** THIS IS AN ESCALATION **</p><p><br/></p><p>This is Wa=
lmart Customer Care, contacting you on behalf of the customer for the order=
 below. The customer is receiving a copy of this message.</p><p><br/></p><p=
><strong> Customer Name:</strong>&nbsp;Sevienne Garcia</p><p><strong>Custom=
er Order Number:</strong>&nbsp;200013038601493</p><p><strong>Purchase Order=
 No:</strong>&nbsp;109006416977617</p><p><strong> Reason for Contact: </str=
ong>&nbsp;Delivered to Wrong Location/LAD</p><p><strong> Item name/number: =
</strong>&nbsp; Regency Heights Maca Full Size Comforter Set, Reversible Qu=
een Comforter Set, Full/Queen, Blue/5083850495</p><p><strong> Agent message=
: </strong>&nbsp; Hi

Please provide a full refund since product was not delivered to the correct=
 location and package got stolen. Customer is requesting for this resolutio=
n since few days ago.

Thank you.</p><p><br/></p><p><br/></p><p><strong>What you need to do now:</=
strong></p><p>1. Reply to this message to contact the customer, and do so w=
ithin 48 hours, per the guidelines outlined in the <a href=3D"https://selle=
rhelp.walmart.com/s/guide?article=3D000006402#Customer_Service_Requirements=
">Marketplace Seller Customer Care Requirements.</a>
 <br/> 2. If there has been no reply to this communication within 48 hours,=
 Walmart may proactively refund the customer.</p><p><br/></p><p><br/></p><p=
>Thank you,&nbsp;<br/> Your Walmart Customer Care Team</p><p><br/></p><p><i=
mg width=3D"1" height=3D"1" alt=3D"" src=3D"http://cccp.relay.walmart.com/o=
/eJwczE1qxCAUAODTxGXw_ejThYskzEBhFqU9gdWXqZBxIA0pvX1hLvDVlFfyrEYTCGNEFxnMd1=
LKkL8E_ZqLOiaRAJEKBlt9kACmJbToLKGDYB3bkSGTBitSSGqtOrDddct_42_eHnk_xvJ8mNZLq=
9qPt5quDAg0eZAQeZrt7MIi8SpO3EwevNlT6-tzYFv1p9277ls7W7-_nCMty_I-0PR5ud0uH-ZM=
-B8AAP__wAA5EQ"/></p>=