From: "info@designerliving.com" <info@designerliving.com>
Date: Tue, 25 Mar 2025 07:59:36 -0700
Subject: RE:Request for start a return for the order from Macy   #Ref
 20250324003427776
Message-Id: <3I4290BFQPU4.7ZOVOSLTDDW1@eecuswebserver2>
To: "kexingeng0808@gmail.com" <kexingeng0808@gmail.com>
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<p>Hello&nbsp;<span style=3D"text-wrap-mode: wrap;">Weixiang,</span></p><p>=
<span style=3D"text-wrap-mode: wrap;"><br/></span></p><p><span style=3D"tex=
t-wrap-mode: wrap;">Thank you for reaching out.</span></p><p><span style=3D=
"text-wrap-mode: wrap;"><br/></span></p><p><span style=3D"text-wrap-mode: w=
rap;">May I know your order number so we can check?</span></p><p><span styl=
e=3D"text-wrap-mode: wrap;"><br/></span></p><p><span style=3D"text-wrap-mod=
e: wrap;"></span></p><p>Sincerely,&nbsp;</p><p>Giselle&nbsp;</p><p>Designer=
 Living Customer Service&nbsp;</p><p>info@designerliving.com</p><p>=3D=3D=3D=
=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=
=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=
=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=
=3D</p><p><br/></p><p><span style=3D"color:rgb(49,49,49);font-family:&#39;-=
apple-system&#39;,&#39;helvetica neue&#39;;font-size:17px;font-style:normal=
;font-weight:400;letter-spacing:normal;text-indent:0px;text-transform:none;=
word-spacing:1px;text-decoration:none;display:inline!important;float:none">=
Hi there,&nbsp;</span></p><p><br/></p><p>Hope you have a great weekend.</p>=
<p><br/></p><p>This is Weixiang. I&#39;m writing to inquire about the possi=
bility of returning an order I placed from Macy and the items were shipped =
from the provider - Designer&nbsp;Living.</p><p><br/></p><p>I placed the or=
der for the curtains in January from Macy&#39;s official website, and they =
were delivered to the UPS pickup point, as I was out of the country at that=
 time, Once I back, I realized the size of the curtains was incorrect when =
I picked up the package.</p><p><br/></p><p>I&#39;ve tried to contact Macy&#=
39;s customer service to start the return, but they told me that the order =
was over 30 days from shipped and it was from a third party. so I need to c=
ontact with your customer services&nbsp;to apply for the return.</p><p><br/=
></p><p>Could you kindly advise if it is possible to process a return for t=
his order? I would appreciate your guidance on the next steps. Thank&nbsp;y=
ou.</p><p><br/></p><p>Looking forward to hearing from you.</p><p><br/></p><=
p>Best regards,</p><p>Weixiang</p>=