From: "info@designerliving.com" <info@designerliving.com>
Date: Mon, 24 Mar 2025 14:45:33 -0700
Subject: RE:Please contact the customer - Price Error/Image or Description
 Issue   #Ref 20250324003227768
Message-Id: <FPW1FZD7QPU4.AZ9PRWPFTFZC3@eecuswebserver2>
To: "a-3961F3DEBE6F4024B64BB5301D7ECE48@relay.walmart.com"
	<a-3961F3DEBE6F4024B64BB5301D7ECE48@relay.walmart.com>
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<p>Hello <span style=3D"text-wrap-mode: wrap;">Andrea&nbsp;</span>/ Walmart=
-</p><p>&nbsp;</p><p>Thank you for your email.&nbsp; Upon checking with Fed=
Ex, your order#:<span style=3D"text-wrap-mode: wrap;">200013066533326</span=
>/ Purchase order #:&nbsp;<span style=3D"text-wrap-mode: wrap;">10900609353=
1186&nbsp;</span>with the tracking#:&nbsp;772392961600 has been delivered o=
n 03/04/2025.&nbsp; We ask that you first check with other family members, =
neighbors and around the outside of your home to ensure the package was not=
 misplaced.&nbsp;</p><p>&nbsp;</p><p>Sincerely,</p><p>Jerson</p><p>Designer=
 Living Customer Service</p><p>info@designerliving.com</p><p>=3D=3D=3D=3D=3D=
=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=
=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=
=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D<br=
/></p><p></p><p>Dear Designer Living Inc.&nbsp;</p><p><br/></p><p>** THIS I=
S AN ESCALATION **</p><p><br/></p><p>This is Walmart Customer Care, contact=
ing you on behalf of the customer for the order below. The customer is rece=
iving a copy of this message.</p><p><br/></p><p><strong> Customer Name:</st=
rong>&nbsp;Andrea Fickenscher</p><p><strong>Customer Order Number:</strong>=
&nbsp;200013066533326</p><p><strong>Purchase Order No:</strong>&nbsp;109006=
093531186</p><p><strong> Reason for Contact: </strong>&nbsp;Price Error/Ima=
ge or Description Issue</p><p><strong> Item name/number: </strong>&nbsp; Mi=
 Zone Full/Queen Comforter Set Shaggy Faux Fur Ultra Soft 3-Piece Ombre Des=
ign Warm Bedding Sets Purple, Bed Size: Full/Queen, Actual Color: Purple Mu=
lti/1129562751</p><p><strong> Agent message: </strong>&nbsp; The order was =
tagged as delivered but the customer did not receive it. It is already way =
past delivery date. The customer needs her money back. Please process the r=
efund as soon as possible. Thank you.</p><p><br/></p><p><br/></p><p><strong=
>What you need to do now:</strong></p><p>1. Reply to this message to contac=
t the customer, and do so within 48 hours, per the guidelines outlined in t=
he <a href=3D"https://sellerhelp.walmart.com/s/guide?article=3D000006402#Cu=
stomer_Service_Requirements">Marketplace Seller Customer Care Requirements.=
</a>
 <br/> 2. If there has been no reply to this communication within 48 hours,=
 Walmart may proactively refund the customer.</p><p><br/></p><p><br/></p><p=
>Thank you,&nbsp;<br/> Your Walmart Customer Care Team</p><p><br/></p><p><i=
mg width=3D"1" height=3D"1" alt=3D"" src=3D"http://cccp.relay.walmart.com/o=
/eJwczFFqwzAMANDTxJ9BlhQ5_vDHkrow6MfYTuDESmdIXfBCxm4_6AVeDmkjYTUarGMcSTyC-Q=
4skkXZcxrJD0KaHUBS4I0X2hZnSkDAAQjZOrSMvQc3ZhZek1szLUPH0HRPf_1v2h-pHf36fJhS1=
5K1Hu85kBd7pUucolwZkCfhaRoI7MXFOfJoWih1e3YMWX_KvWrby1nq_eUcYZ7nj47evuLtFj_N=
GfA_AAD__8wfOVg"/></p>=