Subject: RE:Please contact the customer - Delivered to Wrong Location/LAD #Ref 20250323003227745
From: "[email-masked]" <[email-masked]>
To: "[email-masked]" <[email-masked]>
Date: Mon, 24 Mar 2025 08:08:22 -0700

Hello Destiney / Walmart-

Thank you for your email.  Upon checking with FedEx, your order#:200012966414854/ Purchase order #: 109007974322307 with the tracking#: 286635029582 has been delivered on 03/23/2025.  We ask that you first check with other family members, neighbors and around the outside of your home to ensure the package was not misplaced.

Sincerely,

Jerson

Designer Living Customer Service

[email-masked]

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Dear Designer Living Inc.

** THIS IS AN ESCALATION **

This is Walmart Customer Care, contacting you on behalf of the customer for the order below. The customer is receiving a copy of this message.

Customer Name: Destiney Johnson

Customer Order Number: 200012966414854

Purchase Order No: 109007974322307

Reason for Contact:  Delivered to Wrong Location/LAD

Item name/number:   Comfort Spaces Full/Queen Size Quilt Set, 3-Piece Floral Bedspread Bedding Set, Aqua and Gray Coverlet Set for All Season, Lightweight Comforter Set, Bed Size: Full/Queen, Actual Color: Aqua, Theme: Quilt Set/104130959

Agent message:   Customer did not get the order, kindly check the order and assist the customer with refund or replacement option

What you need to do now:

1. Reply to this message to contact the customer, and do so within 48 hours, per the guidelines outlined in the Marketplace Seller Customer Care Requirements.

2. If there has been no reply to this communication within 48 hours, Walmart may proactively refund the customer.

Thank you,
Your Walmart Customer Care Team