From: "info@designerliving.com" Date: Fri, 21 Mar 2025 15:09:57 -0700 Subject: RE:Please contact the customer - Damaged/Missing Parts/Not Received #Ref 20250321003427695 Message-Id: <40LQKYHAPPU4.2B2W7S0Y5WQV@eecuswebserver2> To: "a-2F85AA37108F4B328FD5FB80C1533C1B@relay.walmart.com" MIME-Version: 1.0 Content-Type: text/html; charset=utf-8 Content-Transfer-Encoding: quoted-printable

Hello Daphne,

 <= /span>

Thank you for reaching out. 

 

Upon checking= with FedEx, your order with the tracking number 772849846900 has been= delivered today.  We ask that you first check with other family membe= rs, neighbors and around the outside of your home to ensure the package was= not misplaced. 

 

 

Sincerely,

Giselle

D= esigner Living Customer Service

info@designerliving.com=


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Dear Designer Living Inc.&= nbsp;


** THIS IS AN ESCALATION **


This = is Walmart Customer Care, contacting you on behalf of the customer for the = order below. The customer is receiving a copy of this message.


<= /p>

Customer Name: Daphne Simmons

Cu= stomer Order Number: 200013094760050

Purchase O= rder No: 109008075691796

Reason for Contact: <= /strong> Damaged/Missing Parts/Not Received

Item name/n= umber:   Intelligent Design King/Cal King Size Comforter Sets= , 4-Piece Velvet Bedding Set for All Seasons, Purple Comforter Bed Set with= Decor Pillow, Bed Size: King, Actual Color: Purple/465556941

Agent message:   Hi seller, Customer asking a replacement b= ecause the customer haven't receive the item, and customer wants to sig= n for it serve as signature required, and willing to wait for your response= , please help and assist the customer. Thank You!



What you need to do now:

1. Reply to this messa= ge to contact the customer, and do so within 48 hours, per the guidelines o= utlined in the Marketplace Seller Customer Care R= equirements.
2. If there has been no reply to this communication within 48 hours,= Walmart may proactively refund the customer.



Thank you, 
Your Walmart Customer Care Team


=