From: "info@designerliving.com" <info@designerliving.com>
Date: Fri, 21 Mar 2025 07:38:29 -0700
Subject: RE:Please contact the customer - Damaged/Missing Parts/Not Received  
 #Ref 20250321003227679
Message-Id: <K7EXTI17PPU4.OAPBHBG0BTNF3@eecuswebserver2>
To: "a-218A4D8B924E468CAF4E400B18358F77@relay.walmart.com"
	<a-218A4D8B924E468CAF4E400B18358F77@relay.walmart.com>
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<p>Hello <span style=3D"text-wrap-mode: wrap;">Rooted&nbsp;</span>/ Walmart=
-</p><p>&nbsp;</p><p>Thank you for your email.&nbsp; Upon checking with Fed=
Ex, your order#:<span style=3D"text-wrap-mode: wrap;">200012990647894</span=
>/ Purchase order #:&nbsp;<span style=3D"text-wrap-mode: wrap;">10900703909=
9490&nbsp;</span>with the tracking#:&nbsp;286259654667 has been delivered o=
n 03/18/2025.&nbsp; We ask that you first check with other family members, =
neighbors and around the outside of your home to ensure the package was not=
 misplaced.&nbsp;</p><p>&nbsp;</p><p>Sincerely,</p><p>Jerson</p><p>Designer=
 Living Customer Service</p><p>info@designerliving.com</p><p>=3D=3D=3D=3D=3D=
=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=
=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=
=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D</p=
><p></p><p>Dear Designer Living Inc.&nbsp;</p><p><br/></p><p>** THIS IS AN =
ESCALATION **</p><p><br/></p><p>This is Walmart Customer Care, contacting y=
ou on behalf of the customer for the order below. The customer is receiving=
 a copy of this message.</p><p><br/></p><p><strong> Customer Name:</strong>=
&nbsp;Rooted Property Group</p><p><strong>Customer Order Number:</strong>&n=
bsp;200012990647894</p><p><strong>Purchase Order No:</strong>&nbsp;10900703=
9099490</p><p><strong> Reason for Contact: </strong>&nbsp;Damaged/Missing P=
arts/Not Received</p><p><strong> Item name/number: </strong>&nbsp; Comfort =
Spaces Twin/Twin XL Comforter Sets, 2-Piece Reversible Bedding Set, Comfort=
er Bed Set for Dorm College, Navy/Charcoal, Bed Size: Twin/Twin-XL, Actual =
Color: Navy/Charcoal/922154905</p><p><strong> Agent message: </strong>&nbsp=
; Hello. On Behalf of Customer&#39;s Concern, Customer here would like to h=
ave a Replacement for this order here. Customer here Never Received the ite=
m and would like this to be resolved ASAP. Kindly proceed to process the Re=
placement ASAP and proceed in responding to Customer&#39;s Email that is me=
ntioned below this message.</p><p><br/></p><p><br/></p><p><strong>What you =
need to do now:</strong></p><p>1. Reply to this message to contact the cust=
omer, and do so within 48 hours, per the guidelines outlined in the <a href=
=3D"https://sellerhelp.walmart.com/s/guide?article=3D000006402#Customer_Ser=
vice_Requirements">Marketplace Seller Customer Care Requirements.</a>
 <br/> 2. If there has been no reply to this communication within 48 hours,=
 Walmart may proactively refund the customer.</p><p><br/></p><p><br/></p><p=
>Thank you,&nbsp;<br/> Your Walmart Customer Care Team</p><p><br/></p><p><i=
mg width=3D"1" height=3D"1" alt=3D"" src=3D"http://cccp.relay.walmart.com/o=
/eJwczEFq6zAQANDTWEszGs1oRgstHH8HPmRR2hPIkpwKHAVck9LbF3qBV2LanKdqarRCyN4Lgf=
mMXLxkzKrJZc7iufjAvK7iM5BYMC0iIINDa8kq6xiwBEELWIOmdcOB4Kh7-hm_0_5Ixznm58O0n=
lup_fxfIlqd6J9eAtJCXufpSgsBXKw61quIOWLr23MgKPWr3Xs99vZq_f7nnHGe57fBTR_L7ba8=
m1fE3wAAAP__nFo42g"/></p>=