From: "info@designerliving.com" <info@designerliving.com>
Date: Thu, 20 Mar 2025 09:46:30 -0700
Subject: RE:Please contact the customer - Delivered to Wrong Location/LAD  
 #Ref 20250320003227656
Message-Id: <YGKM0WZWOPU4.MBWQVS9J1JIW@eecuswebserver2>
To: "a-5CA150C74C1847F2A226EC4F32A11ED2@relay.walmart.com"
	<a-5CA150C74C1847F2A226EC4F32A11ED2@relay.walmart.com>
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<p>Hello <span style=3D"text-wrap-mode: wrap;">Ruth&nbsp;</span>/ Walmart-<=
/p><p>&nbsp;</p><p>Thank you for your email.&nbsp; Upon checking with FedEx=
, your order#:<span style=3D"text-wrap-mode: wrap;">200013085322494&nbsp;</=
span>/ Purchase order #:&nbsp;<span style=3D"text-wrap-mode: wrap;">1090073=
53400911&nbsp;</span>with the tracking#:&nbsp;772717606291&nbsp;has been de=
livered on 03/17/2025.&nbsp; We ask that you first check with other family =
members, neighbors and around the outside of your home to ensure the packag=
e was not misplaced.&nbsp;</p><p>&nbsp;</p><p>Sincerely,</p><p>Jerson</p><p=
>Designer Living Customer Service</p><p>info@designerliving.com</p><p>=3D=3D=
=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=
=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=
=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=
=3D=3D</p><p></p><p>Dear Designer Living Inc.&nbsp;</p><p><br/></p><p>** TH=
IS IS AN ESCALATION **</p><p><br/></p><p>This is Walmart Customer Care, con=
tacting you on behalf of the customer for the order below. The customer is =
receiving a copy of this message.</p><p><br/></p><p><strong> Customer Name:=
</strong>&nbsp;Ruth Townsend</p><p><strong>Customer Order Number:</strong>&=
nbsp;200013085322494</p><p><strong>Purchase Order No:</strong>&nbsp;1090073=
53400911</p><p><strong> Reason for Contact: </strong>&nbsp;Delivered to Wro=
ng Location/LAD</p><p><strong> Item name/number: </strong>&nbsp; Regency He=
ights Full/Queen Fluffy Ribbed Plush Comforter Set 3-Piece Bedding Set Pink=
/12480556234</p><p><strong> Agent message: </strong>&nbsp; Please contact t=
he customer on priority basis as the tracking shows delivered but the custo=
mer has not received the package and now the customer wanted a refund. plea=
se resolve this with the best possible resolution, as soon as possible, tha=
nks</p><p><br/></p><p><br/></p><p><strong>What you need to do now:</strong>=
</p><p>1. Reply to this message to contact the customer, and do so within 4=
8 hours, per the guidelines outlined in the <a href=3D"https://sellerhelp.w=
almart.com/s/guide?article=3D000006402#Customer_Service_Requirements">Marke=
tplace Seller Customer Care Requirements.</a>
 <br/> 2. If there has been no reply to this communication within 48 hours,=
 Walmart may proactively refund the customer.</p><p><br/></p><p><br/></p><p=
>Thank you,&nbsp;<br/> Your Walmart Customer Care Team</p><p><br/></p><p><i=
mg width=3D"1" height=3D"1" alt=3D"" src=3D"http://cccp.relay.walmart.com/o=
/eJwczE1qxCAUAODTxGXw_Rh14SLYDBRmUdoTvMTnVMg4kIYpvX1hLvCVJJUmVqMJPCMHChTNd4=
rRhRUnkbWGWi2JRoTIXEBWKg5NS2jRWUILDjzE0bMiRgrrVtCrwMD20F3-xl_Z73Kc4_a4m9a3V=
rSf7yW5PIOz2XOGwP6CM-K0ZL4QzgDLG5ojtV4fA9uiP-3W9djbs_XbyzlTzvljoPlruV6XT_NM=
-B8AAP__BeQ5kg"/></p>=