From: "info@designerliving.com" Date: Thu, 20 Mar 2025 07:10:39 -0700 Subject: RE:Re: Re: Re: Please contact the customer - Return/Replace - Item Missing from Box #Ref 20250317003427563 Message-Id: To: "c-3FB6A5A97F1340B9904F15DE6BB6930C@relay.walmart.com" MIME-Version: 1.0 Content-Type: text/html; charset=utf-8 Content-Transfer-Encoding: quoted-printable

Hello Autumn,

Thank you for reaching out.

Upon checking with FedEx, your order with the tracking number= 772273118004 has been delivered on 02/28/2025. We ask that you = first check with other family members, neighbors and around the outside of = your home to ensure the package was not misplaced.

Sincerely,

Giselle

Designer Living Customer Servi= ce

info@designerliving.com

=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D= =3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D= =3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D= =3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D

I don=E2=80= =99t know how many times I am gonna tell you that I only received one set o= f sheets not two so fedex did deliver one set not 2 sets. It shows them del= ivering 1 set. You guys charged me TWICE!!! Refund me for the second charge= NOW!!! I will call the police and report you. You are thieves. What=E2=80=99= s the matter with you.

On Wed, Mar 19, 2025 at 5:51= =E2=80=AFAM Designer Living Inc. <s-3FB6A5A97F1340B9904F15DE6BB6930C@relay.= walmart.com> wrote:

Hello Autumn,
=
Thank you for reaching out.

Upon checking with FedEx, your order with the tracking= number 772273118004 has been delivered on 02/28/2025. We ask th= at you first check with other family members, neighbors and around the outs= ide of your home to ensure the package was not misplaced.
<= p style=3D"margin-top:1px;margin-bottom:1px">

Sincerely,
Giselle
De= signer Living Customer Service
info@des= ignerliving.com

=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D= =3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D= =3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D= =3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D

I already did and no one has it we only received one set of sheets and tha= t=E2=80=99s it. You charged me for two sets. I want a refund asap.
On Tue, Mar 18, 2025 at 5:24=E2=80=AFAM Designer Living Inc. <<= a href=3D"mailto:s-3FB6A5A97F1340B9904F15DE6BB6930C@relay.walmart.com" targ= et=3D"_blank">s-3FB6A5A97F1340B9904F15DE6BB6930C@relay.walmart.com> = wrote:
Hello Autumn,=

Thank you for r= eaching out.
=
Upon checking with FedEx, your order with the tracking number 77227= 3118004 has been delivered on 02/28/2025. We ask that you first check= with other family members, neighbors and around the outside of your home t= o ensure the package was not misplaced.
&nb= sp;

Sincerely,
Gi= selle
Designer Living Cus= tomer Service
info@designerliving.com

=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D= =3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D= =3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D= =3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D

I never received = this item I only received one set of sheets and you charged me for two of t= hem. I want me refund for one of them back. I never received the second set= one like it=E2=80=99s claiming. No my neighbors didn=E2=80=99t get it and = my cameras here show it was never dropped off. Please refund my money and q= uit ripping people off this way. This isn=E2=80=99t the first time this has= happened it=E2=80=99s ridiculous. Happened to me last year from another se= ller. Will report you to the police.

On= Mon, Mar 17, 2025 at 1:18=E2=80=AFPM info@designerliving.com <s-3F= B6A5A97F1340B9904F15DE6BB6930C@relay.walmart.com> wrote
You have a message from Designer Living Inc. - Walmart.com =

Sales Order Id: 200013025707509
Item: Comfort Spaces = King Sheet Set, Flannel Bed Sheets King, 100% Cotton Bed Sheets Set with De= ep Pocket, 4-Piece, Bed Size: King, Actual Color: Multicolor, Pattern: Nove= lty6

Hello Autumn,

Thank you for reaching out.

Upon checking with FedEx, = your order with the tracking number 772273118004 has been delivered on= 02/28/2025. We ask that you first check with other family members, n= eighbors and around the outside of your home to ensure the package was not = misplaced.

Sincerely,
Giselle
Designer Living Customer Service
info@designerliving.com=

=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D= =3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D= =3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D= =3D=3D=3D=3D=3D=3D=3D=3D=3D=3D

Dear Designer Living Inc.&= nbsp;

** THIS IS AN ESCALATION **

This = is Walmart Customer Care, contacting you on behalf of the customer for the = order below. The customer is receiving a copy of this message.

<= /p>
Customer Name: Autumn Madewell
C= ustomer Order Number: 200013025707509
Purchase = Order No: 109005677133506
Reason for Contact: = Return/Replace - Item Missing from Box
Item n= ame/number: Comfort Spaces King Sheet Set, Flannel Bed Shee= ts King, 100% Cotton Bed Sheets Set with Deep Pocket, 4-Piece, Bed Size: Ki= ng, Actual Color: Multicolor, Pattern: Novelty6/1716628528
A= gent message: Hello seller, cx contacted us stating, he/she was recharged for the item which has not re= ceived. kindly help cx as soon as possible

What you need to do now:
1. Reply to this message to c= ontact the customer, and do so within 48 hours, per the guidelines outlined= in the Marketplace Seller Cust= omer Care Requirements.
2. If there has been no reply to this communication within 48 hours,= Walmart may proactively refund the customer.

Thank you,
Your Walmart Customer Care Team

W= almart Customer Service Team

=