From: "info@designerliving.com" Date: Wed, 19 Mar 2025 05:50:58 -0700 Subject: RE:Re: Re: Please contact the customer - Return/Replace - Item Missing from Box #Ref 20250317003427563 Message-Id: To: "c-3FB6A5A97F1340B9904F15DE6BB6930C@relay.walmart.com" MIME-Version: 1.0 Content-Type: text/html; charset=utf-8 Content-Transfer-Encoding: quoted-printable

Hello Autumn,

Thank you for reaching out.

Upon checking with FedEx, your order with the tr= acking number 772273118004 has been delivered on 02/28/2025. We = ask that you first check with other family members, neighbors and around th= e outside of your home to ensure the package was not misplaced.

Sincerely,

Giselle<= /span>

Designer Living Customer Service

info@designerliving.com

=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D= =3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D= =3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D= =3D=3D=3D=3D=3D=3D=3D

I already did and no one has it we only = received one set of sheets and that=E2=80=99s it. You charged me for two se= ts. I want a refund asap.

On Tue, Mar 18, 2025 at 5:24=E2=80= =AFAM Designer Living Inc. <s-3FB6A5A97F1340B9904F15DE6BB6930C@relay.walmar= t.com> wrote:

Hello Autumn,

T= hank you for reaching out.

Upon checking with FedEx, your order with the tracking num= ber 772273118004 has been delivered on 02/28/2025. We ask that y= ou first check with other family members, neighbors and around the outside = of your home to ensure the package was not misplaced.

<= span style=3D"font-family:Arial,sans-serif">
Sincerely,
Giselle
Desig= ner Living Customer Service
info@design= erliving.com

=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D= =3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D= =3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D= =3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D

I = never received this item I only received one set of sheets and you charged = me for two of them. I want me refund for one of them back. I never received= the second set one like it=E2=80=99s claiming. No my neighbors didn=E2=80=99= t get it and my cameras here show it was never dropped off. Please refund m= y money and quit ripping people off this way. This isn=E2=80=99t the first = time this has happened it=E2=80=99s ridiculous. Happened to me last year fr= om another seller. Will report you to the police.

<= br/>
On Mon, Mar 17, 2025 at 1:18=E2=80=AFPM info@designerliving.com <s-3FB6A5A97F1340B9904F15DE6BB6930C@relay.walmart.com> wrote=
You have a message from Designer Living Inc. -= Walmart.com

Sales Order= Id: 200013025707509
Item: Co= mfort Spaces King Sheet Set, Flannel Bed Sheets King, 100% Cotton Bed Sheet= s Set with Deep Pocket, 4-Piece, Bed Size: King, Actual Color: Multicolor, = Pattern: Novelty6

He= llo Autumn,

Thank you for reaching out.

Upon checking= with FedEx, your order with the tracking number 772273118004 has been= delivered on 02/28/2025. We ask that you first check with other fami= ly members, neighbors and around the outside of your home to ensure the pac= kage was not misplaced.
<= /span>

Sincerely,
Giselle
Designer Living Customer Service
= info@designerliving.com=

=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D= =3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D= =3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D= =3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D

Dear Designer = Living Inc.

** THIS IS AN ESCALATION **

=
This is Walmart Customer Care, contacting you on behalf of the custo= mer for the order below. The customer is receiving a copy of this message.<= /p>

Customer Name: Autumn Madewell
=
Customer Order Number: 200013025707509
Purchase Order No: 109005677133506
Reason f= or Contact: Return/Replace - Item Missing from Box
Item name/number: Comfort Spaces King Sheet Set, Flan= nel Bed Sheets King, 100% Cotton Bed Sheets Set with Deep Pocket, 4-Piece, = Bed Size: King, Actual Color: Multicolor, Pattern: Novelty6/1716628528
<= p> Agent message: Hello seller, cx contacted us stating, he/she was recharged for the item which has not re= ceived. kindly help cx as soon as possible

What you need to do now:
1. Reply to this message to c= ontact the customer, and do so within 48 hours, per the guidelines outlined= in the Marketplace Seller Cust= omer Care Requirements.
2. If there has been no reply to this communication within 48 hours,= Walmart may proactively refund the customer.

Thank you,
Your Walmart Customer Care Team

W= almart Customer Service Team

=