From: "info@designerliving.com" Date: Tue, 18 Mar 2025 07:33:09 -0700 Subject: RE:Re: Please contact the customer - Damaged/Missing Parts/Not Received #Ref 20250316003227534 Message-Id: To: "c-2BEE7656A0204233A287936098509186@relay.walmart.com" MIME-Version: 1.0 Content-Type: text/html; charset=utf-8 Content-Transfer-Encoding: quoted-printable

Hello,

You're much welcome!

Regards,

Jerson

=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D= =3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D= =3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D= =3D=3D=3D=3D=3D=3D=3D=3D=3D

Thank you!

On Tuesday, March 18,= 2025, Designer Living Inc. <s-2BEE7656A0204233A287936098509186@relay.walma= rt.com> wrote:

Hello -
=

We have the full refund and it will be posted to your accoun= t within 3-5 business days.

Thanks,
Jerson
=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D= =3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D= =3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D= =3D=3D=3D=3D=3D=3D=3D
Hello,

I have still not= received it.

On Monday, March 17, 2025, Designer Living Inc= . <s-2BEE7656A0204233A287936098509186@relay.walmart.com> wrote:
Hello Micah / = Walmart-

Thank you for your email. Upon checking w= ith FedEx, your order#:200012683631951/ Purchase order #: 109005781620= 418 with the tracking#: 772308770367 has been delivered on 02/26/= 2025. We ask that you first check with other family members, neighbor= s and around the outside of your home to ensure the package was not misplac= ed.

Sincerely,
Jerson
Designer Living = Customer Service
info@designerliving.com

=3D=3D=3D=3D=3D=3D=3D= =3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D= =3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D= =3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D
He= llo,

I have indeed checked with my neighbors and family b= ut haven=E2=80=99t been able to locate this order.

On Monday= , March 17, 2025, info@designerliving.com <s-2BEE7656A0204233A28793= 6098509186@relay.walmart.com> wrote:
You have a message from Designer Living Inc. - Walmart.com = ;

Sales Order Id: &nbs= p;200012683631951
Item: Urban Habitat Kids C= loud Unicorn Print Bedding 5-Piece Blue 100% Cotton All Season Comforter Se= t, Full/Queen, Bed Size: Full/Queen, Actual Color: Blue Unicorn

=

Hello Micah / Walmart-

Thank you= for your email. Upon checking with FedEx, your order#:20001268363195= 1/ Purchase order #: 109005781620418 with the tracking#: 772= 308770367 has been delivered on 02/26/2025. We ask that you first che= ck with other family members, neighbors and around the outside of your home= to ensure the package was not misplaced.

Sincerel= y,
Jerson
Designer Living Customer Service
info@designerliving.com<= /p>
=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D= =3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D= =3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D= =3D=3D=3D=3D=3D=3D

Dear Designer Living Inc.
=
** THIS IS AN ESCALATION **

This is Walmart C= ustomer Care, contacting you on behalf of the customer for the order below.= The customer is receiving a copy of this message.

Customer Name: Micah Noel
Customer Order Num= ber: 200012683631951
Purchase Order No: 109005781620418
Reason for Contact: Da= maged/Missing Parts/Not Received
Item name/number: = Urban Habitat Kids Cloud Unicorn Print Bedding 5-Piece Blue 100% Cot= ton All Season Comforter Set, Full/Queen, Bed Size: Full/Queen, Actual Colo= r: Blue Unicorn/394752213
Agent message: Cus= tomer has not received item. Please assist with a refund.

What you need to do now:
1. Reply to th= is message to contact the customer, and do so within 48 hours, per the guid= elines outlined in the Marketpl= ace Seller Customer Care Requirements.
2. If there has been no reply to this communication within 48 hours,= Walmart may proactively refund the customer.

Thank you,
Your Walmart Customer Care Team

Walmart Customer Service= Team

=