From: "info@designerliving.com" <info@designerliving.com>
Date: Tue, 18 Mar 2025 05:24:49 -0700
Subject: RE:Re: Please contact the customer - Return/Replace - Item Missing
 from Box #Ref 20250317003427563
Message-Id: <FP94FXX8OPU4.79SOBGILACFC1@eecuswebserver2>
To: "c-3FB6A5A97F1340B9904F15DE6BB6930C@relay.walmart.com"
	<c-3FB6A5A97F1340B9904F15DE6BB6930C@relay.walmart.com>
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<p style=3D"margin-top: 1px; margin-bottom: 1px; text-wrap-mode: wrap;"><sp=
an style=3D"font-family: Arial, sans-serif;">Hello Autumn,</span></p><p sty=
le=3D"margin-top: 1px; margin-bottom: 1px; text-wrap-mode: wrap;"><span sty=
le=3D"font-family: Arial, sans-serif;">&nbsp;</span></p><p style=3D"margin-=
top: 1px; margin-bottom: 1px; text-wrap-mode: wrap;"><span style=3D"font-fa=
mily: Arial, sans-serif;">Thank you for reaching out.&nbsp;</span></p><p st=
yle=3D"margin-top: 1px; margin-bottom: 1px; text-wrap-mode: wrap;"><span st=
yle=3D"font-family: Arial, sans-serif;">&nbsp;</span></p><p style=3D"margin=
-top: 1px; margin-bottom: 1px; text-wrap-mode: wrap;"><span style=3D"font-f=
amily: Arial, sans-serif;">Upon checking with FedEx, your order with the tr=
acking number&nbsp;772273118004 has been delivered on 02/28/2025.&nbsp; We =
ask that you first check with other family members, neighbors and around th=
e outside of your home to ensure the package was not misplaced.&nbsp;</span=
></p><p style=3D"margin-top: 1px; margin-bottom: 1px; text-wrap-mode: wrap;=
"><span style=3D"font-family: Arial, sans-serif;">&nbsp;</span></p><p style=
=3D"margin-top: 1px; margin-bottom: 1px; text-wrap-mode: wrap;"><span style=
=3D"font-family: Arial, sans-serif;">&nbsp;</span></p><p style=3D"margin-to=
p: 1px; margin-bottom: 1px; text-wrap-mode: wrap; background: repeat white;=
"><span style=3D"font-family: Arial, sans-serif;">Sincerely,</span></p><p s=
tyle=3D"margin-top: 1px; margin-bottom: 1px; text-wrap-mode: wrap; backgrou=
nd: repeat white;"><span style=3D"font-family: Arial, sans-serif;">Giselle<=
/span></p><p style=3D"margin-top: 1px; margin-bottom: 1px; text-wrap-mode: =
wrap; background: repeat white;"><span style=3D"font-family: Arial, sans-se=
rif;">Designer Living Customer Service</span></p><p style=3D"margin-top: 1p=
x; margin-bottom: 1px; text-wrap-mode: wrap; background: repeat white;"><a =
href=3D"mailto:info@designerliving.com" target=3D"_blank"><span style=3D"fo=
nt-family: Arial, sans-serif;">info@designerliving.com</span></a></p><p><br=
/></p><p>=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=
=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=
=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=
=3D=3D=3D=3D=3D=3D=3D</p><p></p><p>I never received this item I only receiv=
ed one set of sheets and you charged me for two of them. I want me refund f=
or one of them back. I never received the second set one like it=E2=80=99s =
claiming. No my neighbors didn=E2=80=99t get it and my cameras here show it=
 was never dropped off. Please refund my money and quit ripping people off =
this way. This isn=E2=80=99t the first time this has happened it=E2=80=99s =
ridiculous. Happened to me last year from another seller. Will report you t=
o the police.&nbsp;</p><p><br/></p><p><br/></p><p>On Mon, Mar 17, 2025 at 1=
:18=E2=80=AFPM <a href=3D"mailto:info@designerliving.com">info@designerlivi=
ng.com</a> &lt;<a href=3D"mailto:s-3FB6A5A97F1340B9904F15DE6BB6930C@relay.w=
almart.com">s-3FB6A5A97F1340B9904F15DE6BB6930C@relay.walmart.com</a>&gt; wr=
ote<br/></p><blockquote class=3D"gmail_quote" style=3D"margin:0px 0px 0px 0=
.8ex;border-left-width:1px;border-left-style:solid;border-left-color:rgb(20=
4,204,204);padding-left:1ex"><p>You have a message from Designer Living Inc=
. - Walmart.com &nbsp;</p><p><br/></p><hr/><p><br/></p><p><strong> Sales Or=
der Id: </strong>&nbsp;200013025707509</p><p><strong> Item: </strong>&nbsp;=
 Comfort Spaces King Sheet Set, Flannel Bed Sheets King, 100% Cotton Bed Sh=
eets Set with Deep Pocket, 4-Piece, Bed Size: King, Actual Color: Multicolo=
r, Pattern: Novelty6</p><p><br/></p><p><br/></p><p style=3D"margin-top:1px;=
margin-bottom:1px"><span style=3D"font-family:Arial,sans-serif;color:black"=
>Hello Autumn,</span></p><p style=3D"margin-top:1px;margin-bottom:1px"><spa=
n style=3D"font-family:Arial,sans-serif;color:black">&nbsp;</span></p><p st=
yle=3D"margin-top:1px;margin-bottom:1px"><span style=3D"font-family:Arial,s=
ans-serif;color:black">Thank you for reaching out.&nbsp;</span></p><p style=
=3D"margin-top:1px;margin-bottom:1px"><span style=3D"font-family:Arial,sans=
-serif;color:black">&nbsp;</span></p><p style=3D"margin-top:1px;margin-bott=
om:1px"><span style=3D"font-family:Arial,sans-serif;color:black">Upon check=
ing with FedEx, your order with the tracking number&nbsp;772273118004 has b=
een delivered on 02/28/2025.&nbsp; We ask that you first check with other f=
amily members, neighbors and around the outside of your home to ensure the =
package was not misplaced.&nbsp;</span></p><p style=3D"margin-top:1px;margi=
n-bottom:1px"><span style=3D"font-family:Arial,sans-serif;color:black">&nbs=
p;</span></p><p style=3D"margin-top:1px;margin-bottom:1px"><span style=3D"f=
ont-family:Arial,sans-serif;color:black">&nbsp;</span></p><p style=3D"margi=
n-top:1px;margin-bottom:1px;background:repeat white"><span style=3D"font-fa=
mily:Arial,sans-serif;color:black">Sincerely,</span></p><p style=3D"margin-=
top:1px;margin-bottom:1px;background:repeat white"><span style=3D"font-fami=
ly:Arial,sans-serif;color:black">Giselle</span></p><p style=3D"margin-top:1=
px;margin-bottom:1px;background:repeat white"><span style=3D"font-family:Ar=
ial,sans-serif;color:black">Designer Living Customer Service</span></p><p s=
tyle=3D"margin-top:1px;margin-bottom:1px;background:repeat white"><span sty=
le=3D"color:black"><a href=3D"mailto:info@designerliving.com" target=3D"_bl=
ank"><span style=3D"font-family:Arial,sans-serif">info@designerliving.com</=
span></a></span></p><p><br/></p><p>=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=
=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=
=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=
=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D</p><p><br/></p><p>Dear Design=
er Living Inc.&nbsp;</p><p><br/></p><p>** THIS IS AN ESCALATION **</p><p><b=
r/></p><p>This is Walmart Customer Care, contacting you on behalf of the cu=
stomer for the order below. The customer is receiving a copy of this messag=
e.</p><p><br/></p><p><strong> Customer Name:</strong>&nbsp;Autumn Madewell<=
/p><p><strong>Customer Order Number:</strong>&nbsp;200013025707509</p><p><s=
trong>Purchase Order No:</strong>&nbsp;109005677133506</p><p><strong> Reaso=
n for Contact: </strong>&nbsp;Return/Replace - Item Missing from Box</p><p>=
<strong> Item name/number: </strong>&nbsp; Comfort Spaces King Sheet Set, F=
lannel Bed Sheets King, 100% Cotton Bed Sheets Set with Deep Pocket, 4-Piec=
e, Bed Size: King, Actual Color: Multicolor, Pattern: Novelty6/1716628528</=
p><p><strong> Agent message: </strong>&nbsp; Hello seller,

cx contacted us stating, he/she was recharged for the item which has not re=
ceived. kindly help cx as soon as possible</p><p><br/></p><p><br/></p><p><s=
trong>What you need to do now:</strong></p><p>1. Reply to this message to c=
ontact the customer, and do so within 48 hours, per the guidelines outlined=
 in the <a href=3D"https://sellerhelp.walmart.com/s/guide?article=3D0000064=
02#Customer_Service_Requirements" target=3D"_blank">Marketplace Seller Cust=
omer Care Requirements.</a>
 <br/> 2. If there has been no reply to this communication within 48 hours,=
 Walmart may proactively refund the customer.</p><p><br/></p><p><br/></p><p=
>Thank you,&nbsp;<br/> Your Walmart Customer Care Team</p><p><br/></p><p><i=
mg width=3D"1" height=3D"1" alt=3D""/></p><p><br/></p><hr/><p><br/></p><p>W=
almart Customer Service Team</p><p><br/></p><img width=3D"1" height=3D"1" a=
lt=3D""/></blockquote><p><img width=3D"1" height=3D"1" alt=3D"" src=3D"http=
://cccp.relay.walmart.com/o/eJwczFFqhDAQANDTmE-ZTCbRfMyHWoXCfpT2BImZbANuFlK=
x9PaFvcBLHLJxJEpYD4TokMCqbyY3Qsp5kDGL6D1CjGPEJCgCZhdQhRHQgtEjaHJk-0H7aG0GIh=
8oEnYETY7w1_-G4xHa2e_Phyp1L0nq-Z7YbLOb7OSHTRuC2XugTdu31c2z8wYW1bjU_OwIkvyUe=
5V2lKvU-8s5eVmWj85MX-vttn6qi_E_AAD__2fBOiQ"/></p>=
