From: "info@designerliving.com" <info@designerliving.com>
Date: Mon, 17 Mar 2025 14:51:51 -0700
Subject: RE:Re: Please contact the customer - Damaged/Missing Parts/Not
 Received #Ref 20250316003227534
Message-Id: <B5O64B92OPU4.5UJWKSTTYT4C@eecuswebserver2>
To: "c-2BEE7656A0204233A287936098509186@relay.walmart.com"
	<c-2BEE7656A0204233A287936098509186@relay.walmart.com>
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<p style=3D"text-wrap-mode: wrap;">Hello Micah&nbsp;/ Walmart-</p><p style=3D=
"text-wrap-mode: wrap;">&nbsp;</p><p style=3D"text-wrap-mode: wrap;">Thank =
you for your email.&nbsp; Upon checking with FedEx, your order#:20001268363=
1951/ Purchase order #:&nbsp;109005781620418&nbsp;with the tracking#:&nbsp;=
772308770367 has been delivered on 02/26/2025.&nbsp; We ask that you first =
check with other family members, neighbors and around the outside of your h=
ome to ensure the package was not misplaced.&nbsp;</p><p style=3D"text-wrap=
-mode: wrap;">&nbsp;</p><p style=3D"text-wrap-mode: wrap;">Sincerely,</p><p=
 style=3D"text-wrap-mode: wrap;">Jerson</p><p style=3D"text-wrap-mode: wrap=
;">Designer Living Customer Service</p><p style=3D"text-wrap-mode: wrap;"><=
a href=3D"mailto:info@designerliving.com" target=3D"_blank">info@designerli=
ving.com</a></p><p><br/></p><p>=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=
=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=
=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=
=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D</p><p>Hello,</p><p><br/></p><p>I=
 have indeed checked with my neighbors and family but haven=E2=80=99t been =
able to locate this order.&nbsp;<br/><br/>On Monday, March 17, 2025, <a hre=
f=3D"mailto:info@designerliving.com">info@designerliving.com</a> &lt;<a hre=
f=3D"mailto:s-2BEE7656A0204233A287936098509186@relay.walmart.com">s-2BEE765=
6A0204233A287936098509186@relay.walmart.com</a>&gt; wrote:<br/></p><blockqu=
ote class=3D"gmail_quote" style=3D"margin:0 0 0 .8ex;border-left:1px #ccc s=
olid;padding-left:1ex"><p>You have a message from Designer Living Inc. - Wa=
lmart.com &nbsp;</p><p><br/></p><hr/><p><br/></p><p><strong> Sales Order Id=
: </strong>&nbsp;200012683631951</p><p><strong> Item: </strong>&nbsp; Urban=
 Habitat Kids Cloud Unicorn Print Bedding 5-Piece Blue 100% Cotton All Seas=
on Comforter Set, Full/Queen, Bed Size: Full/Queen, Actual Color: Blue Unic=
orn</p><p><br/></p><p><br/></p><p>Hello Micah&nbsp;/ Walmart-</p><p>&nbsp;<=
/p><p>Thank you for your email.&nbsp; Upon checking with FedEx, your order#=
:200012683631951/ Purchase order #:&nbsp;109005781620418&nbsp;with the trac=
king#:&nbsp;772308770367 has been delivered on 02/26/2025.&nbsp; We ask tha=
t you first check with other family members, neighbors and around the outsi=
de of your home to ensure the package was not misplaced.&nbsp;</p><p>&nbsp;=
</p><p>Sincerely,</p><p>Jerson</p><p>Designer Living Customer Service</p><p=
><a href=3D"mailto:info@designerliving.com" target=3D"_blank">info@designer=
living.com</a></p><p>=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=
=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=
=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=
=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D</p><p><br/></p><p>Dear Designer Living In=
c.&nbsp;</p><p><br/></p><p>** THIS IS AN ESCALATION **</p><p><br/></p><p>Th=
is is Walmart Customer Care, contacting you on behalf of the customer for t=
he order below. The customer is receiving a copy of this message.</p><p><br=
/></p><p><strong> Customer Name:</strong>&nbsp;Micah Noel</p><p><strong>Cus=
tomer Order Number:</strong>&nbsp;200012683631951</p><p><strong>Purchase Or=
der No:</strong>&nbsp;109005781620418</p><p><strong> Reason for Contact: </=
strong>&nbsp;Damaged/Missing Parts/Not Received</p><p><strong> Item name/nu=
mber: </strong>&nbsp; Urban Habitat Kids Cloud Unicorn Print Bedding 5-Piec=
e Blue 100% Cotton All Season Comforter Set, Full/Queen, Bed Size: Full/Que=
en, Actual Color: Blue Unicorn/394752213</p><p><strong> Agent message: </st=
rong>&nbsp; Customer has not received item. Please assist with a refund.</p=
><p><br/></p><p><br/></p><p><strong>What you need to do now:</strong></p><p=
>1. Reply to this message to contact the customer, and do so within 48 hour=
s, per the guidelines outlined in the <a href=3D"https://sellerhelp.walmart=
.com/s/guide?article=3D000006402#Customer_Service_Requirements" target=3D"_=
blank">Marketplace Seller Customer Care Requirements.</a>
 <br/> 2. If there has been no reply to this communication within 48 hours,=
 Walmart may proactively refund the customer.</p><p><br/></p><p><br/></p><p=
>Thank you,&nbsp;<br/> Your Walmart Customer Care Team</p><p><br/></p><p><i=
mg width=3D"1" height=3D"1" alt=3D"" src=3D"http://cccp.relay.walmart.com/o=
/eJwczEtqwzAQANDTWEszH2k0WmjhGi8KWZT2BIo-qcBRwDUpvX0hF3glpsZiq6kRvSUUz6DmO1=
qsV1-uHou6AKJZEzS0TXKjApJNjwTkgFGICa3OWYt4511w2hoKTxaOuqe_-Tft93Scc37cTR-5l=
zrO9xLpbdu8OFmAwBLzQuoDCwR1EFDFHLGP9pgslPrTb6Mee3_2cXs5Z1zX9WPi5Wu7XLZP84z0=
HwAA___LYTjt"/></p><p><br/></p><hr/><p><br/></p><p>Walmart Customer Service=
 Team</p><p><br/></p><img width=3D"1" height=3D"1" alt=3D"" src=3D"http://c=
ccp.relay.walmart.com/o/eJwczE1OxSAQAODTlGUzDAMzLFjUpgsXRuPPAXh0UEzpS5qmxtu=
beIFvTbm6QGo0WSZEAGE2X6kKqlSNhVWtt8ykGYM4quqIb2paQkAPzjIIWcsjuFDgJuR9iVQqDA=
SHbvl3_Mlbz8c5lns3bS9t1f18XBM-LAsHHyZAIHRuQuHoAkTxEK0Ec6Te23fe71crPBB89ty2f=
-VM8zy_DG6aP97en5-WV3Ml_AsAAP__2-o4rA"/></blockquote><p><img width=3D"1" he=
ight=3D"1" alt=3D"" src=3D"http://cccp.relay.walmart.com/o/eJwczMFqxCAQANCv=
iccwzoyjc_CQhhwKeyjtF7hqtkLWBRu29O8L-wOvxLSTcDU1Ws-ITKrefEcKChIy5QQEBTWxZeZ=
cd0eexaFpEQEdkPUIpE5m9nB1VlSzeLgCTgyjHulv_k3HPY1zzo-7aT23Uvv5XiK-bZsXJwsgMB=
ItGLySgAYHaoOYEVvfHxNDqT_t1us42rP128s547quHxMtX9vlsn2aZ8T_AAAA__8W4De8"/></=
p>=