Subject: RE:Re: Message from Walmart.com Customer: Ask a question, 200012865634520 #Ref 20250314003427468
From: "[email-masked]" <[email-masked]>
To: "[email-masked]" <[email-masked]>
Date: Fri, 14 Mar 2025 15:10:25 -0700

Hello Meredith,

It appears that there is an option for both a 2-piece curtain set and a single panel. Unfortunately, the item you purchased is for a single panel. Please refer to the attached photo for clarification. The highlighted option shows the 2-piece curtain set, while the item you selected is the single panel.

Sincerely,

Giselle

Designer Living Customer Service

[email-masked]

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Do you see this? SET OF 2

Sent from my iPhone

On Mar 14, 2025, at 5:03 PM, Designer Living Inc.

Hello Meredith,

Thank you for reaching out.

We apologize for the confusion. Unfortunately, the item you purchased includes only 1 panel.

Sincerely,

Giselle

Designer Living Customer Service

[email-masked]

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Dear Designer Living Inc.,

MEREDITH KELLY wants to connect with you for the order below:

Customer Order Number:  200012865634520

Purchase Order No:  109007248005742

Reason for Contact:  Ask a question

Item name/number:  Intelligent Design Total Blackout Curtain Set of 2, Adult Indoor Geometric Curtains, Blush/Gold, 50” x 84”/656115448

Customer Message:

The description states that it is a set of 2 curtains. However, when my package arrived today there is only 1 curtain panel and package says 1 panel.  Are y’all going to send me another panel to make it the set of 2 that I purchased?

What you need to do now:

1. Reply to this message to contact the customer, and do so within 48 hours, per the guidelines outlined in the Marketplace Seller Customer Care Requirements.

2. If there has been no reply to this communication within 48 hours, Walmart may proactively refund the customer.

Thank you,

Your Walmart Customer Care Team