From: "info@designerliving.com" Date: Fri, 14 Mar 2025 15:10:25 -0700 Subject: RE:Re: Message from Walmart.com Customer: Ask a question, 200012865634520 #Ref 20250314003427468 Message-Id: To: "c-8C1E7D8C468F467891CD3FADDEB9E69F@relay.walmart.com" MIME-Version: 1.0 Content-Type: text/html; charset=utf-8 Content-Transfer-Encoding: quoted-printable

Hello Meredith,

It ap= pears that there is an option for both a 2-piece curtain set and a single p= anel. Unfortunately, the item you purchased is for a single panel. Please r= efer to the attached photo for clarification. The highlighted option shows = the 2-piece curtain set, while the item you selected is the single panel.

3D"image.png"/

Sincerely,&nbs= p;

Giselle

Designer Living Customer Service

info@designerliving.com

=3D=3D=3D=3D=3D=3D=3D=3D= =3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D= =3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D= =3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D

Do yo= u see this? SET OF 2

= 3D"image0.png"

Sent from my iPhone

On Mar 14, 2025, at 5:03=E2=80=AFPM, Designer Living Inc.=

=EF=BB=BF
<= span style=3D"font-family:'Arial',sans-serif">Hello Meredith,

T= hank you for reaching out.

We apologize for the confusion. Unfortunatel= y, the item you purchased includes only 1 panel.
&= nbsp; = =

&n= bsp;

Sincerely,
Giselle =
Designer Living Customer Service =
info@designerliving.com
=3D= =3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D= =3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D= =3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D= =3D=3D=3D

Dear Designer Living Inc.,

MEREDITH KELLY wants to connect with you for the order below:
Customer Order Number: 200012865634520
=
Purchase Order No: 109007248005742
Reason for Contact: Ask a question
Item nam= e/number: Intelligent Design Total Blackout Curtain Set of 2= , Adult Indoor Geometric Curtains, Blush/Gold, 50=E2=80=9D x 84=E2=80=9D/65= 6115448

Customer Message:
<= p>The description states that it is a set of 2 curtains. However, when my p= ackage arrived today there is only 1 curtain panel and package says 1 panel= . Are y=E2=80=99all going to send me another panel to make it the set= of 2 that I purchased?

What you need to do now:<= /strong>
1. Reply to this message to contact the customer, and do so = within 48 hours, per the guidelines outlined in the Marketplace Seller Customer Care Requirements.
2. If there has been no reply to this communication within 48 hours,= Walmart may proactively refund the customer.

Thank = you,
Your Walmart Customer Care Team