Subject: RE:Please contact the customer - Request cancel #Ref 20250314003227453
From: "[email-masked]" <[email-masked]>
To: "[email-masked]" <[email-masked]>
Date: Fri, 14 Mar 2025 07:35:02 -0700

Hello Rebecca ,

Thank you for reaching out.

Unfortunately, this order was fulfilled by Walmart, so we don’t have access to it. Please contact Walmart Customer Service for assistance with the cancellation.

We apologize for any inconvenience and wish we could help further.

Sincerely,

Jerson

Designer Living Customer Service

[email-masked]

===============================================================================

Dear Designer Living Inc.

** THIS IS AN ESCALATION **

This is Walmart Customer Care, contacting you on behalf of the customer for the order below. The customer is receiving a copy of this message.

Customer Name: Rebecca  Plute

Customer Order Number: 200012991471584

Purchase Order No: 109007353468291

Reason for Contact:  Request cancel

Item name/number:   None/129158108

Agent message:   Cancellation is requested

What you need to do now:

1. Reply to this message to contact the customer, and do so within 48 hours, per the guidelines outlined in the Marketplace Seller Customer Care Requirements.

2. If there has been no reply to this communication within 48 hours, Walmart may proactively refund the customer.

Thank you,
Your Walmart Customer Care Team