From: "info@designerliving.com" <info@designerliving.com>
Date: Fri, 14 Mar 2025 07:54:49 -0700
Subject: RE:Please contact the customer - Delivered to Wrong Location/LAD  
 #Ref 20250313003427444
Message-Id: <7E21WLZ1NPU4.9N2IGFM0YR0C3@eecuswebserver2>
To: "a-20AB4BA5A83745AA9C2BCA4089670213@relay.walmart.com"
	<a-20AB4BA5A83745AA9C2BCA4089670213@relay.walmart.com>
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<p style=3D"margin-top:1px;margin-bottom:1px"><span style=3D"font-family:&#=
39;Arial&#39;,sans-serif">Hello <span style=3D"text-wrap-mode: wrap;">Lisa<=
/span>,</span></p><p style=3D"margin-top:1px;margin-bottom:1px"><span style=
=3D"font-family:&#39;Arial&#39;,sans-serif">&nbsp;</span></p><p style=3D"ma=
rgin-top:1px;margin-bottom:1px"><span style=3D"font-family:&#39;Arial&#39;,=
sans-serif">Thank you for reaching out to us.</span></p><p style=3D"margin-=
top:1px;margin-bottom:1px"><span style=3D"font-family:&#39;Arial&#39;,sans-=
serif">&nbsp;</span></p><p style=3D"margin-top:1px;margin-bottom:1px"><span=
 style=3D"font-family:&#39;Arial&#39;,sans-serif">We sincerely apologize fo=
r the damaged item you received. To assist you further, could you please pr=
ovide a photo of the item? This will help us investigate the matter promptl=
y.</span></p><p style=3D"margin-top:1px;margin-bottom:1px"><span style=3D"f=
ont-family:&#39;Arial&#39;,sans-serif">&nbsp;</span></p><p style=3D"margin-=
top:1px;margin-bottom:1px"><span style=3D"font-family:&#39;Arial&#39;,sans-=
serif">Thank you for your understanding.</span></p><p style=3D"margin-top:1=
px;margin-bottom:1px"><span style=3D"font-family:&#39;Arial&#39;,sans-serif=
">&nbsp;</span></p><p style=3D"margin-top:1px;margin-bottom:1px"><span styl=
e=3D"font-family:&#39;Arial&#39;,sans-serif">&nbsp;</span></p><p style=3D"m=
argin-top:1px;margin-bottom:1px"><span style=3D"font-family:&#39;Arial&#39;=
,sans-serif">Sincerely,<br/> Giselle<br/> Designer Living Customer Service<=
br/> info@designerliving.com</span></p><p><br/></p><p>=3D=3D=3D=3D=3D=3D=3D=
=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=
=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=
=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D</p><p></=
p><p>Dear Designer Living Inc.&nbsp;</p><p><br/></p><p>** THIS IS AN ESCALA=
TION **</p><p><br/></p><p>This is Walmart Customer Care, contacting you on =
behalf of the customer for the order below. The customer is receiving a cop=
y of this message.</p><p><br/></p><p><strong> Customer Name:</strong>&nbsp;=
Lisa Morena</p><p><strong>Customer Order Number:</strong>&nbsp;200012804026=
899</p><p><strong>Purchase Order No:</strong>&nbsp;109004023387877</p><p><s=
trong> Reason for Contact: </strong>&nbsp;Delivered to Wrong Location/LAD</=
p><p><strong> Item name/number: </strong>&nbsp; Madison Park Queen Comforte=
r Sets, 7-Piece Tufted Pintuk Bed in a Bag Bed Set, Satin Luxury Taupe Comf=
orter Bedding Set with Decor Pillow, Bed Size: Queen, Actual Color: Taupe, =
Collection: Old Version/21632145</p><p><strong> Agent message: </strong>&nb=
sp; Cx stated that this item arrived damaged and that they threw it away/Cu=
stomer is requesting a refund. Please follow up and assist the customer.</p=
><p><br/></p><p><br/></p><p><strong>What you need to do now:</strong></p><p=
>1. Reply to this message to contact the customer, and do so within 48 hour=
s, per the guidelines outlined in the <a href=3D"https://sellerhelp.walmart=
.com/s/guide?article=3D000006402#Customer_Service_Requirements">Marketplace=
 Seller Customer Care Requirements.</a>
 <br/> 2. If there has been no reply to this communication within 48 hours,=
 Walmart may proactively refund the customer.</p><p><br/></p><p><br/></p><p=
>Thank you,&nbsp;<br/> Your Walmart Customer Care Team</p><p><br/></p><p><i=
mg width=3D"1" height=3D"1" alt=3D"" src=3D"http://cccp.relay.walmart.com/o=
/eJwczDtqwzAYAODTRKP5X3oNGmSRoZChtCeQ9UgFjgKuSentC73AV0PubKSpFtAKerAiqL6CB-=
sbmSayVTLot-JK5Z7ZYM-bM2oEAtLAyMQIggsY2KzTvWqNDqBcBI6259_lJ--PfJxLeT7UmGXUN=
s-3GgjiKmvU0bEVHaNPtKYo4LyxQMjqCGP250Wgtu9xn-3Yx2vM-79zhpTS-4Xj5_V2u36oV6C_=
AAAA___GgTkN"/></p>=