From: "info@designerliving.com" Date: Thu, 13 Mar 2025 15:16:01 -0700 Subject: RE:Re: Please contact the customer - Delivered to Wrong Location/LAD #Ref 20250304003227176 Message-Id: To: "c-1616C21D8F884D3CB7F210CC6577810C@relay.walmart.com" MIME-Version: 1.0 Content-Type: text/html; charset=utf-8 Content-Transfer-Encoding: quoted-printable

Hello -

W= e checked the address and it was correct. We ask that you first check with other family members, = neighbors and around the outside of your home to ensure the package was not= misplaced.

<= p style=3D"margin-bottom: 0in; text-wrap-mode: wrap; line-height: normal;">= Sincerel= y,

Jerson

Designer Living Customer Service

info@designerliving.com

<= br/>

=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D= =3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D= =3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D= =3D=3D=3D=3D=3D=3D=3D

Hello I want to see if you guys have anything o= n my refund

Sent from my iPhone

On Ma= r 5, 2025, at 12:51=E2=80=AFPM, Crystal Lopez

=EF= =BB=BFThe package went to the wrong address and here=E2=80=99s a picture of= my front door

Sent from my iPhone

=
On Mar 5, 2025, at 11:46=E2=80=AFAM, Designer Living Inc.
=EF=BB=BF
Hi -

Can i ha= ve it

Thanks,,
Jerson
=3D=3D=3D=3D=3D=3D=3D=3D= =3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D= =3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D= =3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D
Walma= rt has the picture if you want me to give it to you I can get it but it=E2=80= =99s two different area
Sent from my iPhone

On Mar 5, 2025, at 7:48=E2=80=AFAM, s-1616C21D8F884D3CB7F210CC657781= 0C@relay.walmart.com wrote:

=EF=BB=BF<= /p>
You have a message from Designer Living Inc. - Walmart.com
=

Sales Order Id: 200= 012970787042
Item: Intelligent Design Twin/T= win XL Size Comforter Sets, 3-Piece Velvet Bedding Set for All Seasons, Bla= ck Comforter Bed Set with Decor Pillow for College Dorm

<= br/>
Hello -

We checked the address and it was corr= ect. We ask that you f= irst check with other family members, neighbors and around the outside of y= our home to ensure the package was not misplaced.

Sincerely,<= /span>
Jerson
Designer Living Customer Service
info@designerliving.com
=

=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D= =3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D= =3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D= =3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D

Dear Designer Living In= c.

** THIS IS AN ESCALATION **

Th= is is Walmart Customer Care, contacting you on behalf of the customer for t= he order below. The customer is receiving a copy of this message.
Customer Name: Crystal lopez
= Customer Order Number: 200012970787042
Purchase= Order No: 109005884245422
Reason for Contact:= Delivered to Wrong Location/LAD
Item name/nu= mber: Intelligent Design Twin/Twin XL Size Comforter Sets, = 3-Piece Velvet Bedding Set for All Seasons, Black Comforter Bed Set with De= cor Pillow for College Dorm/688457650
Agent message: The cx didn't receive the product. The picture shows that it i= s delivered to an incorrect address. The cx would like a refund on this.

What you need to do now:
1. Reply to this message to contact the customer, and do so within 48 hour= s, per the guidelines outlined in the Marketplace= Seller Customer Care Requirements.
2. If there has been no reply to this communication within 48 hours,= Walmart may proactively refund the customer.

Thank you,
Your Walmart Customer Care Team

Walmart Customer Servi= ce Team