From: "info@designerliving.com" <info@designerliving.com>
Date: Tue, 11 Mar 2025 07:49:30 -0700
Subject: RE:Re: Message from Walmart.com Customer: Ask a question,
 200012691712080 #Ref 20250310003227323
Message-Id: <ZZXS8EV4MPU4.EEPRUDIQIATS3@eecuswebserver2>
To: "c-10CDCB641FA64FF98C4065D45A48AD32@relay.walmart.com"
	<c-10CDCB641FA64FF98C4065D45A48AD32@relay.walmart.com>
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Content-Type: text/html; charset=utf-8
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<p style=3D"margin-top:1px;margin-bottom:1px"><span style=3D"font-family:&#=
39;Arial&#39;,sans-serif">Hello Regina, </span></p><p style=3D"margin-top:1=
px;margin-bottom:1px"><span style=3D"font-family:&#39;Arial&#39;,sans-serif=
">&nbsp;</span></p><p style=3D"margin-top:1px;margin-bottom:1px"><span styl=
e=3D"font-family:&#39;Arial&#39;,sans-serif">Please place the item in a box=
 and attach the label. Once done, kindly drop it off at the nearest FedEx l=
ocation. Thank you!</span></p><p style=3D"margin-top:1px;margin-bottom:1px"=
><span style=3D"font-family:&#39;Arial&#39;,sans-serif">&nbsp;</span></p><p=
 style=3D"margin-top:1px;margin-bottom:1px"><span style=3D"font-family:&#39=
;Arial&#39;,sans-serif">&nbsp;</span></p><p style=3D"margin-top:1px;margin-=
bottom:1px"><span style=3D"font-family:&#39;Arial&#39;,sans-serif">Sincerel=
y, </span></p><p style=3D"margin-top:1px;margin-bottom:1px"><span style=3D"=
font-family:&#39;Arial&#39;,sans-serif">Giselle </span></p><p style=3D"marg=
in-top:1px;margin-bottom:1px"><span style=3D"font-family:&#39;Arial&#39;,sa=
ns-serif">Designer Living Customer Service </span></p><p style=3D"margin-to=
p:1px;margin-bottom:1px"><span style=3D"font-family:&#39;Arial&#39;,sans-se=
rif">info@designerliving.com</span></p><p>=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=
=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=
=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=
=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D</p><p><br/></p><p>Th=
ank you for your response.&nbsp; I have printed out the Fed Ex label. PLeas=
e provide me directions on what to do next. Do I box up the&nbsp;item and a=
ttached the shipping label and bring to a Fed Ex&nbsp;location? Is the ship=
ping pre-paid?</p><p><br/></p><p>On Mon, Mar 10, 2025 at 12:32=E2=80=AFPM D=
esigner Living Inc. &lt;<a href=3D"mailto:s-10CDCB641FA64FF98C4065D45A48AD3=
2@relay.walmart.com">s-10CDCB641FA64FF98C4065D45A48AD32@relay.walmart.com</=
a>&gt; wrote:<br/></p><blockquote class=3D"gmail_quote" style=3D"margin:0px=
 0px 0px 0.8ex;border-left:1px solid rgb(204,204,204);padding-left:1ex"><p>=
Hello Regina / Walmart -</p><p><br/></p><p>Thank you&nbsp; for reaching us.=
 I attached the FedEx return label. We will process the refund once we rece=
ive the item.</p><p><br/></p><p>Thanks,</p><p>Jerson</p><p><br/></p><p>=3D=3D=
=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=
=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=
=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=
=3D=3D</p><p><br/></p><p>Dear Designer Living Inc.,&nbsp;</p><p><br/></p><p=
>Regina Monthony wants to connect with you for the order below:</p><p><br/>=
</p><p><strong> Customer Order Number</strong>:&nbsp; 200012691712080</p><p=
><strong> Purchase Order No</strong>:&nbsp; 109001942665797</p><p><strong> =
Reason for Contact: </strong>&nbsp;Ask a question</p><p><strong> Item name/=
number:</strong>&nbsp; Comfort Spaces Flannel Sheets Queen W/ Pocket, 100% =
Cotton, Novalty Seafoam Foxes, Queen Sheet Sets, 4pc/233051815</p><p><br/><=
br/></p><p><strong>Customer Message</strong>:<br/></p><p>These sheets are a=
wful! They are not soft. Feel like canvas. How can I get a refund?</p><p><b=
r/></p><p><strong>What you need to do now:</strong></p><p>1. Reply to this =
message to contact the customer, and do so within 48 hours, per the guideli=
nes outlined in the <a href=3D"https://sellerhelp.walmart.com/s/guide?artic=
le=3D000006402#Customer_Service_Requirements" target=3D"_blank">Marketplace=
 Seller Customer Care Requirements.</a>
 <br/> 2. If there has been no reply to this communication within 48 hours,=
 Walmart may proactively refund the customer.</p><p><br/><br/></p><p>Thank =
you,&nbsp;</p><p>Your Walmart Customer Care Team</p><p><br/></p><p><img wid=
th=3D"1" height=3D"1" alt=3D"" src=3D"http://cccp.relay.walmart.com/o/eJwcz=
E1KxDAUAODTNMuS95c2iyxqOgVhFqInaF-SMdDJQC0j3l50__GlsBZynE0OMDA4JLBgPoOgFwHe=
eFQlvxFz9qRrEdShoFdTA1oU-8cdAPm-lE1zQtHBJXFMHdsj7-tP_73u9_U4e33cTW1aU27nawp=
g4xxfHMMyOV4WP0a2TmaWicdpJjRHqK08OrYpf9Vby8den7Xd_p8zxBjfOpo-Ltfr5d08A_4GAA=
D___OsOaY"/></p><img width=3D"1" height=3D"1" alt=3D"" src=3D"http://cccp.r=
elay.walmart.com/o/eJwczE1qhTAQAODTmKXMZCaTuJiFjRW6KC39OUA0SZ_gD4i0vNsX3gW-=
rKmScDFF0TOKZRJnbso4oZ8DTrYg1hrmjrKvqQg7FIZsFrVgHRACClnmtkvBTdl7sSVMHmrDcJY=
13du_tG7pvNr52Myyz0su-_WSFSEO8UkYx154HLsQGcQN7HoO_UDWnHpux37djv2O5BqGny0t64=
O5NMb43lAfvz-_3l6fP8yv2v8AAAD__xZsOTI"/></blockquote><p><img width=3D"1" he=
ight=3D"1" alt=3D"" src=3D"http://cccp.relay.walmart.com/o/eJwczFFqwzAMANDT=
xJ9BkmU1-vBH5jQw6MfYTqA0TmdIXfBCx24_6AXeGm3zwtnliCdG4YCg7jsqk5gQaKbBNlQTz3Q=
yW3TxC4TgSiSgAB6BCAfSnjxuQUwXJhRP2jG0vNtf_2v73drRXx93V-q1rLke72tESFN6E8Z5FJ=
5nHRKDhInDyMM4eXItlro9OoY1_5RbzW0vz1JvL-eIKaWPzo9f58vl_Omekf4DAAD__2AZOHw"/=
></p>=