From: "info@designerliving.com" Date: Mon, 10 Mar 2025 13:14:46 -0700 Subject: RE:Please contact the customer - Ask a question #Ref 20250310003427332 Message-Id: To: "a-F90863BF7CB144FC926811DD19F38FAA@relay.walmart.com" MIME-Version: 1.0 Content-Type: text/html; charset=utf-8 Content-Transfer-Encoding: quoted-printable

Hello Theresa,

 

Thank you for reaching out.

 

After reviewing your order, we have found that you purchased a twin-size = comforter set. If you would like to request a return, please follow th= e steps outlined below:

 

  1. Go to your profile or account.

  2. Click on "My P= urchases."

  3. Select the item you wish to return.

  4. Click on the return= button.

=  

If you need any further assistance, please feel free= to reach out. I=E2=80=99d be more than happy to help.

 

 

=

Sincerely,
Giselle
Designer Living Cust= omer Service
info@designerliving.com


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Dear Designer Living Inc. 


** THIS = IS AN ESCALATION **


This is Walmart Customer Care, contac= ting you on behalf of the customer for the order below. The customer is rec= eiving a copy of this message.


Customer Name: Theresa Gabriel

Customer Order Number:&n= bsp;200012883004439

Purchase Order No: 10900662= 5516636

Reason for Contact:  Ask a question

Item name/number:   Madison Park Essentials 7-Pi= ece Cotton Lafael Complete Comforter Set in Purple, Size: Twin/596936167

Agent message:   Hi seller, customer called beca= use she received a wrong size of the item it suppose to be queen size and s= he received a twin size and she really wanted a replacement ASAP. please do= fulfill customer's request as this is important to her. thank you.

=



What you need to do now:

= 1. Reply to this message to contact the customer, and do so within 48 hours= , per the guidelines outlined in the Marketplace = Seller Customer Care Requirements.
2. If there has been no reply to this communication within 48 hours,= Walmart may proactively refund the customer.



Thank you, 
Your Walmart Customer Care Team


=