From: "info@designerliving.com" <info@designerliving.com>
Date: Mon, 10 Mar 2025 09:10:38 -0700
Subject: RE:Message from Walmart.com Customer:  Ask a question,
 200013030107189   #Ref 20250309003227304
Message-Id: <TUWCEUGULPU4.BI8PLZ9VGDBQ2@eecuswebserver2>
To: "c-8076342D47114A63B395634C441E0CEF@relay.walmart.com"
	<c-8076342D47114A63B395634C441E0CEF@relay.walmart.com>
MIME-Version: 1.0
Content-Type: text/html; charset=utf-8
Content-Transfer-Encoding: quoted-printable

<p>Hello Jennifer,</p><p>&nbsp;</p><p>Thank you for reaching out.</p><p>&nb=
sp;</p><p>Our return window is 30 days, unfortunately. However, since you h=
ave not received the shams, we will be happy to send you a replacement at n=
o extra cost. Please provide your shipping address, and we will proceed wit=
h the replacement.</p><p>&nbsp;</p><p>&nbsp;</p><p>Sincerely,&nbsp;</p><p>G=
iselle&nbsp;</p><p>Designer Living Customer Service&nbsp;</p><p>info@design=
erliving.com</p><p>=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=
=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=
=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=
=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D<br/></p><p></p><p>Dear Designer Living Inc.,=
&nbsp;</p><p><br/></p><p>Jennifer Burns wants to connect with you for the o=
rder below:</p><p><br/></p><p><strong> Customer Order Number</strong>:&nbsp=
; 200013030107189</p><p><strong> Purchase Order No</strong>:&nbsp; 10900111=
3393215</p><p><strong> Reason for Contact: </strong>&nbsp;Ask a question</p=
><p><strong> Item name/number:</strong>&nbsp; Intelligent Design Full/Queen=
 Size Comforter Sets, 4-Piece Velvet Bedding Set for All Seasons, Navy Comf=
orter Bed Set with Decor Pillow/985732552</p><p><br/><br/></p><p><strong>Cu=
stomer Message</strong>:<br/></p><p>First, I did not receive the shams with=
 my order. Second, I=E2=80=99m also &nbsp;wondering about the return policy=
. I=E2=80=99m still in the 90 days, but don=E2=80=99t see an option to retu=
rn it. I=E2=80=99m interested in exchanging it for a king size which I thin=
k will fit my queen bed better as this barely fits. Also thinking, but not =
sure, about switching to purple.</p><p><br/></p><p><strong>What you need to=
 do now:</strong></p><p>1. Reply to this message to contact the customer, a=
nd do so within 48 hours, per the guidelines outlined in the <a href=3D"htt=
ps://sellerhelp.walmart.com/s/guide?article=3D000006402#Customer_Service_Re=
quirements">Marketplace Seller Customer Care Requirements.</a>
 <br/> 2. If there has been no reply to this communication within 48 hours,=
 Walmart may proactively refund the customer.</p><p><br/><br/></p><p>Thank =
you,&nbsp;</p><p>Your Walmart Customer Care Team</p><p><br/></p><p><img wid=
th=3D"1" height=3D"1" alt=3D"" src=3D"http://cccp.relay.walmart.com/o/eJwcz=
F1KxDAQAODTNI9lkpnJz0Me1lhB2AfRE8TMdA10s1BLxdsLXuCTXFf0pEazDWSZQ2QwX7milU-_=
pqjSHDR1ylEqe7HNqw9senbgGBCSc0CQZkoVOQqKt1ydwESw61Z_55-63et-zO1xN320LjqOV8k=
RgkdyzxSspYvHJ0zskQqRXaAsL2bPfayPiUD0u9-G7ls_-7j9O0cupbxNePlYrtfl3ZzZ_QUAAP=
__HhU5iw"/></p>=