From: "info@designerliving.com" <info@designerliving.com>
Date: Mon, 10 Mar 2025 09:04:11 -0700
Subject: RE:Please contact the customer - Other Reason   #Ref
 20250309003227303
Message-Id: <ANZZD2FULPU4.BXRVZ4M6TEGU1@eecuswebserver2>
To: "a-19DA2D372C124247945880F86A7110C0@relay.walmart.com"
	<a-19DA2D372C124247945880F86A7110C0@relay.walmart.com>
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<p>Hello&nbsp;<span style=3D"text-wrap-mode: wrap;">Devon / Walmart -</span=
></p><p><span style=3D"text-wrap-mode: wrap;"><br/></span></p><p><span styl=
e=3D"text-wrap-mode: wrap;">Thank you for reaching us. Please return the it=
em to us and we will process the refund once we receive it. You have 30 day=
s to return and I attached the FedEx return label.</span></p><p><span style=
=3D"text-wrap-mode: wrap;"><br/></span></p><p><span style=3D"text-wrap-mode=
: wrap;">Thanks,</span></p><p><span style=3D"text-wrap-mode: wrap;">Jerson<=
/span></p><p><br/></p><p>=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=
=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=
=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=
=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D</p><p></p><p>Dear Designer Living Inc.=
&nbsp;</p><p><br/></p><p>** THIS IS AN ESCALATION **</p><p><br/></p><p>This=
 is Walmart Customer Care, contacting you on behalf of the customer for the=
 order below. The customer is receiving a copy of this message.</p><p><br/>=
</p><p><strong> Customer Name:</strong>&nbsp;Devon Madia</p><p><strong>Cust=
omer Order Number:</strong>&nbsp;200013035273239</p><p><strong>Purchase Ord=
er No:</strong>&nbsp;109006624397873</p><p><strong> Reason for Contact: </s=
trong>&nbsp;Other Reason</p><p><strong> Item name/number: </strong>&nbsp; 5=
10 Design Ellipse Contemporary Glass and Fabric Table Lamps in Gold (Set of=
 2), Actual Color: Gold/264554979</p><p><strong> Agent message: </strong>&n=
bsp; Hello Seller! Customer receive the order however it was damaged upon a=
rrival and would like to have a refund for the damaged item. Please coordin=
ate with customer on this matter and your response is greatly appreciated. =
Thank you!</p><p><br/></p><p><br/></p><p><strong>What you need to do now:</=
strong></p><p>1. Reply to this message to contact the customer, and do so w=
ithin 48 hours, per the guidelines outlined in the <a href=3D"https://selle=
rhelp.walmart.com/s/guide?article=3D000006402#Customer_Service_Requirements=
">Marketplace Seller Customer Care Requirements.</a>
 <br/> 2. If there has been no reply to this communication within 48 hours,=
 Walmart may proactively refund the customer.</p><p><br/></p><p><br/></p><p=
>Thank you,&nbsp;<br/> Your Walmart Customer Care Team</p><p><br/></p><p><i=
mg width=3D"1" height=3D"1" alt=3D"" src=3D"http://cccp.relay.walmart.com/o=
/eJwczEtqwzAQANDTWEszo5mRrIUWRkmhkEVpT6BvKnAUcI1Lb1_IBV7xsZHhqqpHyyjCAKi-fW=
vNVCFjG7sUi8lIMdEiVRwlcqy616AFCJxGAIDZckZJYApnKy7liWGvW_ybf-P2iPsx5-dD9ZF7q=
eN4Lx7dZdUXsjqgZs3WsSwLvC1mtYgQQO2-j_acGEr96fdR962ffdxfzuFDCB8TrV_X2-36qU6v=
_wMAAP__8o45Pw"/></p>=