Subject: RE:Please contact the customer - Delivered to Wrong Location/LAD #Ref 20250307003427255
From: "[email-masked]" <[email-masked]>
To: "[email-masked]" <[email-masked]>
Date: Fri, 07 Mar 2025 15:02:18 -0800

Hello Diane,

Thank you for reaching out!

We sincerely apologize that the item you received did not meet your expectations. If you would like to request a return, please follow the steps outlined below:

Go to your profile or account.

Click on "My Purchases."

Select the item you wish to return.

Click on the return button.

If you need any further assistance, please feel free to reach out. I’d be more than happy to help.

Sincerely,
Giselle
Designer Living Customer Service
[email-masked]

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Dear Designer Living Inc.

** THIS IS AN ESCALATION **

This is Walmart Customer Care, contacting you on behalf of the customer for the order below. The customer is receiving a copy of this message.

Customer Name: Diane Haynes

Customer Order Number: 200012846918443

Purchase Order No: 109005677155181

Reason for Contact:  Delivered to Wrong Location/LAD

Item name/number:   Madison Park Queen Cotton 9-Piece Comforter Set with Lace Taping Pintucked Printed Bed in a Bag Bedding Set with Decorative Pillows and Euro Shams, Yellow/775905786

Agent message:   Customer wants a return label

What you need to do now:

1. Reply to this message to contact the customer, and do so within 48 hours, per the guidelines outlined in the Marketplace Seller Customer Care Requirements.

2. If there has been no reply to this communication within 48 hours, Walmart may proactively refund the customer.

Thank you,
Your Walmart Customer Care Team