From: "info@designerliving.com" Date: Fri, 07 Mar 2025 15:02:18 -0800 Subject: RE:Please contact the customer - Delivered to Wrong Location/LAD #Ref 20250307003427255 Message-Id: To: "a-11AEE4DB89D84EB7BDBB70C473BF39A6@relay.walmart.com" MIME-Version: 1.0 Content-Type: text/html; charset=utf-8 Content-Transfer-Encoding: quoted-printable

Hello Diane= ,

 

Thank you for reaching out!

 

We sincerely apologize that th= e item you received did not meet your expectations. If you would like to re= quest a return, please follow the steps outlined below:

 

  1. Go to your profile or = account.

  2. Click on "My Purchases."

  3. Select the item you wish to= return.

  4. Click on the return button.

 

If yo= u need any further assistance, please feel free to reach out. I=E2=80=99d b= e more than happy to help.

 

 

S= incerely,
Giselle
Designer Living Customer Service
info@desi= gnerliving.com


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Dear Desig= ner Living Inc. 


** THIS IS AN ESCALATION **

<= br/>

This is Walmart Customer Care, contacting you on behalf of the c= ustomer for the order below. The customer is receiving a copy of this messa= ge.


Customer Name: Diane Haynes

Customer Order Number: 200012846918443

Purchase Order No: 109005677155181

Reason = for Contact:  Delivered to Wrong Location/LAD

= Item name/number:   Madison Park Queen Cotton 9-Piece Comfort= er Set with Lace Taping Pintucked Printed Bed in a Bag Bedding Set with Dec= orative Pillows and Euro Shams, Yellow/775905786

Agent messa= ge:   Customer wants a return label



What you need to do now:

1. Reply to this messa= ge to contact the customer, and do so within 48 hours, per the guidelines o= utlined in the Marketplace Seller Customer Care R= equirements.
2. If there has been no reply to this communication within 48 hours,= Walmart may proactively refund the customer.



Thank you, 
Your Walmart Customer Care Team


=