From: "info@designerliving.com" <info@designerliving.com>
Date: Fri, 07 Mar 2025 10:44:57 -0800
Subject: RE:Re: Re: Message from Walmart.com Customer, Ref ID:
 9FA71F0E1F5240169CE8EEB8D237D7AF #Ref 20250306003427223
Message-Id: <9W0KOMKYKPU4.BCM8L8482LVB2@eecuswebserver2>
To: "pc-9FA71F0E1F5240169CE8EEB8D237D7AF@relay.walmart.com"
	<pc-9FA71F0E1F5240169CE8EEB8D237D7AF@relay.walmart.com>
MIME-Version: 1.0
Content-Type: text/html; charset=utf-8
Content-Transfer-Encoding: quoted-printable

<p>Hello Lauren,</p><p><br/></p><p>Thank you for sending the photos.</p><p>=
<br/></p><p>Unfortunately, we are unable to process a replacement or refund=
 as the warranty period has expired. We apologize for any inconvenience thi=
s may cause.</p><p style=3D"margin-top:1px;margin-bottom:1px"><span style=3D=
"font-family:&#39;Arial&#39;,sans-serif"><br/></span></p><p style=3D"margin=
-top:1px;margin-bottom:1px"><span style=3D"font-family:&#39;Arial&#39;,sans=
-serif">Sincerely,<br/> Giselle<br/> Designer Living Customer Service<br/> =
info@designerliving.com</span></p><p><br/></p><p>=3D=3D=3D=3D=3D=3D=3D=3D=3D=
=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=
=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=
=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D</p><p></p><p>T=
he order history doesn=E2=80=99t say when it was purchased just delivered A=
pril 19th 2024 please see attached pictures.</p><p>On Fri, Mar 7, 2025 at 1=
0:09=E2=80=AFAM Designer Living Inc. &lt;<a href=3D"mailto:ps-9FA71F0E1F524=
0169CE8EEB8D237D7AF@relay.walmart.com">ps-9FA71F0E1F5240169CE8EEB8D237D7AF@=
relay.walmart.com</a>&gt; wrote:<br/></p><blockquote class=3D"gmail_quote" =
style=3D"margin:0px 0px 0px 0.8ex;border-left-width:1px;border-left-style:s=
olid;padding-left:1ex;border-left-color:rgb(204,204,204)"><p>Hello Lauren,<=
/p><p><br/></p><p>Unfortunately, we could not find the order in the system.=
 May I know when did you purchase it?</p><p><br/></p><p>Sincerely,&nbsp;</p=
><p>Giselle&nbsp;</p><p>Designer Living Customer Service&nbsp;</p><p><a hre=
f=3D"mailto:info@designerliving.com" target=3D"_blank">info@designerliving.=
com</a></p><p><br/></p><p>=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=
=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=
=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=
=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D</p><p><br/></p><p>The order number is&=
nbsp;</p><p>200011880664362 attached is the photo&nbsp;</p><p><img/></p><p>=
<br/></p><p>On Fri, Mar 7, 2025 at 9:27=E2=80=AFAM Designer Living Inc. &lt=
;<a href=3D"mailto:ps-9FA71F0E1F5240169CE8EEB8D237D7AF@relay.walmart.com" t=
arget=3D"_blank">ps-9FA71F0E1F5240169CE8EEB8D237D7AF@relay.walmart.com</a>&=
gt; wrote:<br/></p><blockquote class=3D"gmail_quote" style=3D"margin:0px 0p=
x 0px 0.8ex;border-left-width:1px;border-left-style:solid;padding-left:1ex;=
border-left-color:rgb(204,204,204)"><p style=3D"margin-top:1px;margin-botto=
m:1px"><span style=3D"font-family:Arial,sans-serif">Hello Lauren,</span></p=
><p style=3D"margin-top:1px;margin-bottom:1px"><span style=3D"font-family:A=
rial,sans-serif">&nbsp;</span></p><p style=3D"margin-top:1px;margin-bottom:=
1px"><span style=3D"font-family:Arial,sans-serif">Thank you for reaching ou=
t to us.</span></p><p style=3D"margin-top:1px;margin-bottom:1px"><span styl=
e=3D"font-family:Arial,sans-serif">&nbsp;</span></p><p style=3D"margin-top:=
1px;margin-bottom:1px"><span style=3D"font-family:Arial,sans-serif">We sinc=
erely apologize for the damaged item. To assist you further, could you plea=
se provide a photo of the item as well as the order number? This will help =
us investigate the matter promptly.</span></p><p style=3D"margin-top:1px;ma=
rgin-bottom:1px"><span style=3D"font-family:Arial,sans-serif">&nbsp;</span>=
</p><p style=3D"margin-top:1px;margin-bottom:1px"><span style=3D"font-famil=
y:Arial,sans-serif">Thank you for your understanding.</span></p><p style=3D=
"margin-top:1px;margin-bottom:1px"><span style=3D"font-family:Arial,sans-se=
rif">&nbsp;</span></p><p style=3D"margin-top:1px;margin-bottom:1px"><span s=
tyle=3D"font-family:Arial,sans-serif">&nbsp;</span></p><p style=3D"margin-t=
op:1px;margin-bottom:1px"><span style=3D"font-family:Arial,sans-serif">Sinc=
erely,<br/> Giselle<br/> Designer Living Customer Service<br/> <a href=3D"m=
ailto:info@designerliving.com" style=3D"font-family:Arial,sans-serif" targe=
t=3D"_blank">info@designerliving.com</a></span></p><p><br/></p><p>=3D=3D=3D=
=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=
=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=
=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=
=3D</p><p><br/></p><p>Hi <strong>Designer Living Inc.,</strong></p><p><br/>=
<br/></p><p>You have received an inquiry from <strong>Lauren Simmons</stron=
g> <br/><br/><strong>Good day! I ordered this product from Walmart and it i=
s starting to tear can I have a Walmart refund giftcard or a replacement bl=
anket please ?</strong> <br/><br/>You can respond to the customer directly =
by replying to this email. Please respond to this inquiry within 48 hours b=
ased on our <a href=3D"https://sellerhelp.walmart.com/s/guide?article=3D000=
006402" target=3D"_blank">Marketplace Seller Customer Care Requirements</a>=
. We will keep a copy of each email sent and received to help resolve dispu=
tes, improve customer experience, and assess seller performance.</p><p><br/=
><br/></p><p>Thank you, <br/>Walmart Customer Service Team</p><p><br/><br/>=
</p><p>RefID: 9FA71F0E1F5240169CE8EEB8D237D7AF</p><p><img width=3D"1" heigh=
t=3D"1" alt=3D"" src=3D"http://cccp.relay.walmart.com/o/eJwczEtqwzAQANDTWEs=
zoxn9Flq4jgyFLEp7AlsapQJHAdek9PaFXOCVuFayLEoiOkYCRvbqO25bARTh4DNqu2LFbHRFDN=
kbQhNUixq0AQKriQz7MZDdchVHZIu3DgaGQ_b1b_xd9_t6nGN-3FXruRXp53uJYZkcLpBwMZoBb=
ZiTT-nNXzS5i5sWdcTW62NgKPLTbl2OvT1bv72cM87z_DHQ9JWu1_SpnlH_BwAA___EmTk6"/><=
/p><img width=3D"1" height=3D"1" alt=3D"" src=3D"http://cccp.relay.walmart.=
com/o/eJwczE1OxSAQAODTlGUzzMAACxa1jyYujMafA0yBKkl5L6mNxtubvAt8JcpGbKqqUTuji=
TVyUF-RiQmIQ9CMHtCDuILZiqzEYbNWtYiAFgictuiMHzdHsBnydQ1SDZTBwFF3-Rt_Ze9ynGO-=
ddWuuZV6PR9LDMvk9AJJLxYNaA5z8ik9-AuSu7hpUUcsR5X-nVve63rr62Dgs0vb79IZ53l-GWi=
aP97en5_Sq_qJ-B8AAP__WXk6Lg"/></blockquote><p><img width=3D"1" height=3D"1"=
 alt=3D"" src=3D"http://cccp.relay.walmart.com/o/eJwczEFqxCAUBuDTxGX4nz41s3=
CRZgwUZlHaExh9mQoZB9KQ0tsX5gJfCWk1jkVJIM9knHZg9R14TZxLLjkTe00-AfCDCC9YLcCqB=
g1tYeDJWsD0smQwaW3JujTQ0jF22dJf_5u2R9qPPj8fqrZci7TjvYTLPHqaEWm2mkHuMsUhxrfh=
qo2_-nFWe6htfXaMIj_13mTf6lnb_eUcYZqmj86MX_F2i5_qDPo_AAD__-MqOWE"/></p><img =
width=3D"1" height=3D"1" alt=3D"" src=3D"http://cccp.relay.walmart.com/o/eJ=
wczE1OhTAQAODT0CWZmcIMXXSBPEhcGI0_BxjaQZvQ9xIkGm9v8i7w5aib586cRZQOPXuR4L5iN=
gLDHCCo-TR47Q03JiSmfkXOrkQC6sGDIEPwQ4tCwryqCGysok0Hh-361_7qXvU423SrrlxTyXY9=
H3MMyyi4wIxLTx0gh2ke5vlhuJCXi4yLO2I-TOt3Kmm39VbXpoPPqmW_S2ecpuml8eP08fb-_DS=
_up9I_wEAAP__0AA6tw"/></blockquote><p><img width=3D"1" height=3D"1" alt=3D"=
" src=3D"http://cccp.relay.walmart.com/o/eJwczFFqwzAMANDTxJ9BshVL_vBHljow6M=
fYTuAmSmdIXfBCxm4_6AXeGvPmPKnRiEzoPFMQ8x2VlyAk2QcHnggW0GxxE89BB3JqSrRgB3DAy=
IhO-lsQK0geLGxwU-kImu75r__N-yO3o1-eD1PqUlatx_sawzwyzpBwHiwB-jAlSelNLtbxhcfZ=
tFjq9uwIVv0p96ptL2ep95dzxGmaPjo3fqXrNX2aM9r_AAAA__94PTjC"/></p>=