Subject: RE:Please contact the customer - Other Reason #Ref 20250305003227204
From: "[email-masked]" <[email-masked]>
To: "[email-masked]" <[email-masked]>
Date: Thu, 06 Mar 2025 07:58:20 -0800

Hello JACQUELINE / Walmart-

Thank you for your email.  Unfortunately, it is too late to change the size Order # 200012922839884 / Purchase Order No: 109006520770918.  This order has already shipped on FedEx tracking # 286086217832 and 286086219103.

Sincerely,

Jerson

Designer Living Customer Service

[email-masked]

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Dear Designer Living Inc.

** THIS IS AN ESCALATION **

This is Walmart Customer Care, contacting you on behalf of the customer for the order below. The customer is receiving a copy of this message.

Customer Name: JACQUELINE McCoy

Customer Order Number: 200012922839884

Purchase Order No: 109006520770918

Reason for Contact:  Other Reason

Item name/number:   Regency Heights Satin Sheet Set, Twin Bed Sheets with Pillowcases, 4-Piece Luxury Silky Sheet Set, Black, Gifts for Women, Bed Size: Twin, Actual Color: Black/14374865964

Agent message:   Kindly change the size of this item from queen size to king if available.

What you need to do now:

1. Reply to this message to contact the customer, and do so within 48 hours, per the guidelines outlined in the Marketplace Seller Customer Care Requirements.

2. If there has been no reply to this communication within 48 hours, Walmart may proactively refund the customer.

Thank you,
Your Walmart Customer Care Team