Subject: RE:Please contact the customer - Cancel my order #Ref 20250304003427166
From: "[email-masked]" <[email-masked]>
To: "[email-masked]" <[email-masked]>
Date: Tue, 04 Mar 2025 12:19:10 -0800

Hello Awilda,

Thank you for reaching out to us.

As we are no longer able to cancel this order, we kindly suggest contacting FedEx directly to provide them with your current shipping address so they can assist with updating the delivery details.

If you have any further questions or need assistance, please don't hesitate to reach out.

Sincerely,
Giselle
Designer Living Customer Service
[email-masked]

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Dear Designer Living Inc.

** THIS IS AN ESCALATION **

This is Walmart Customer Care, contacting you on behalf of the customer for the order below. The customer is receiving a copy of this message.

Customer Name: Awilda Brown

Customer Order Number: 200012876782233

Purchase Order No: 109006417200485

Reason for Contact:  Cancel my order

Item name/number:   Madison Park Lafael Floral Motif 9-Piece Queen Reversible Cotton Sheets Comforter Set, Purple, Size: Queen/172648698

Agent message:   Hi seller. I am from walmart.com and I am messaging you in behalf of the customer. The address that was associated opn this package was incorrect. She accidenatlly put her old address. Now, kindly contact the carrier to cancel the shipment and REFUND the amount as soon as possible. Thank you.

What you need to do now:

1. Reply to this message to contact the customer, and do so within 48 hours, per the guidelines outlined in the Marketplace Seller Customer Care Requirements.

2. If there has been no reply to this communication within 48 hours, Walmart may proactively refund the customer.

Thank you,
Your Walmart Customer Care Team