Subject: RE:Please contact the customer - Delivered to Wrong Location/LAD #Ref 20250303003427134
From: "[email-masked]" <[email-masked]>
To: "[email-masked]" <[email-masked]>
Date: Mon, 03 Mar 2025 13:42:48 -0800

Hello LaShay,

Thank you for reaching out.

Upon checking with FedEx, your order with the tracking number 285922217760 has been delivered on 03/03/2025.  We ask that you first check with other family members, neighbors and around the outside of your home to ensure the package was not misplaced.

Sincerely,

Giselle

Designer Living Customer Service

[email-masked]

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Dear Designer Living Inc.

** THIS IS AN ESCALATION **

This is Walmart Customer Care, contacting you on behalf of the customer for the order below. The customer is receiving a copy of this message.

Customer Name: LaShay Reid

Customer Order Number: 200013010993908

Purchase Order No: 109006089249186

Reason for Contact:  Delivered to Wrong Location/LAD

Item name/number:   Mi Zone Full/Queen Pink Zebra Print Kids Comforter Set 4 Piece Polka Dot Girl Dorm Bedding Sets with Decor Pillow/44802458

Agent message:   customer did not get the item delivered somewhere else.

What you need to do now:

1. Reply to this message to contact the customer, and do so within 48 hours, per the guidelines outlined in the Marketplace Seller Customer Care Requirements.

2. If there has been no reply to this communication within 48 hours, Walmart may proactively refund the customer.

Thank you,
Your Walmart Customer Care Team