From: "info@designerliving.com" <info@designerliving.com>
Date: Thu, 27 Feb 2025 13:28:34 -0800
Subject: RE:Please contact the customer - Delivered to Wrong Location/LAD  
 #Ref 20250227003427029
Message-Id: <TPP2GEMJIPU4.BOHWDE2U2H532@eecuswebserver2>
To: "a-B6D958EE9D454242BE6AC65CCDFA3C26@relay.walmart.com"
	<a-B6D958EE9D454242BE6AC65CCDFA3C26@relay.walmart.com>
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<p style=3D"margin-top:1px;margin-bottom:1px"><span style=3D"font-family:&#=
39;Arial&#39;,sans-serif">Hello <span style=3D"text-wrap-mode: wrap;">Kathy=
</span>,</span></p><p style=3D"margin-top:1px;margin-bottom:1px"><span styl=
e=3D"font-family:&#39;Arial&#39;,sans-serif">&nbsp;</span></p><p style=3D"m=
argin-top:1px;margin-bottom:1px"><span style=3D"font-family:&#39;Arial&#39;=
,sans-serif">Thank you for reaching out to us.</span></p><p style=3D"margin=
-top:1px;margin-bottom:1px"><span style=3D"font-family:&#39;Arial&#39;,sans=
-serif">&nbsp;</span></p><p style=3D"margin-top:1px;margin-bottom:1px"><spa=
n style=3D"font-family:&#39;Arial&#39;,sans-serif">We sincerely apologize f=
or the dirty pillow. Please send us a photo of the pillow that shows the di=
rt on it. Also, please confirm your shipping address to proceed with the re=
placement.</span></p><p style=3D"margin-top:1px;margin-bottom:1px"><span st=
yle=3D"font-family:&#39;Arial&#39;,sans-serif"><br/></span></p><p style=3D"=
margin-top:1px;margin-bottom:1px"><span style=3D"font-family:&#39;Arial&#39=
;,sans-serif">&nbsp;</span></p><p style=3D"margin-top:1px;margin-bottom:1px=
"><span style=3D"font-family:&#39;Arial&#39;,sans-serif">Sincerely,<br/> Gi=
selle<br/> Designer Living Customer Service<br/> info@designerliving.com</s=
pan></p><p><br/></p><p>=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=
=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=
=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=
=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D</p><p><br/></p><p>Dear Designer Living In=
c.&nbsp;</p><p><br/></p><p>** THIS IS AN ESCALATION **</p><p><br/></p><p>Th=
is is Walmart Customer Care, contacting you on behalf of the customer for t=
he order below. The customer is receiving a copy of this message.</p><p><br=
/></p><p><strong> Customer Name:</strong>&nbsp;Kathy Gables</p><p><strong>C=
ustomer Order Number:</strong>&nbsp;200013007632084</p><p><strong>Purchase =
Order No:</strong>&nbsp;109005265756359</p><p><strong> Reason for Contact: =
</strong>&nbsp;Delivered to Wrong Location/LAD</p><p><strong> Item name/num=
ber: </strong>&nbsp; Madison Park Pebble Beach 7-Piece Cotton Sateen Comfor=
ter Set in Blue/3567592542</p><p><strong> Agent message: </strong>&nbsp; Ou=
r mutual customer has received this package but one the pillow is dirty and=
 customer wants to know what you can do to help with that because they want=
 to keep the item but they cannot keep the dirty pillow, If there is any ki=
nd of compensation from you guys that can be provided so please update the =
customer about that.</p><p><br/></p><p><br/></p><p><strong>What you need to=
 do now:</strong></p><p>1. Reply to this message to contact the customer, a=
nd do so within 48 hours, per the guidelines outlined in the <a href=3D"htt=
ps://sellerhelp.walmart.com/s/guide?article=3D000006402#Customer_Service_Re=
quirements">Marketplace Seller Customer Care Requirements.</a>
 <br/> 2. If there has been no reply to this communication within 48 hours,=
 Walmart may proactively refund the customer.</p><p><br/></p><p><br/></p><p=
>Thank you,&nbsp;<br/> Your Walmart Customer Care Team</p><p><br/></p><p><i=
mg width=3D"1" height=3D"1" alt=3D"" src=3D"http://cccp.relay.walmart.com/o=
/eJwczEtqwzAQANDTWEszGo0-XmjhyCoUsijtCRRrJhU4CrjGpbcv5AKvxiLGESuO2hO4ABRAfU=
cBAdFUvZFbYfA39FCD6ElK5QBFtYiAFhC9DqgRRm2chVCqWcl7R2Yg2Hkrf-Nv2R5lP8b1-VCtr=
61yP95rvLhlsiHnaSFLSHjJbk7OprS8zSahU3tsXZ4DQeWfdu-8b-1s_f5yjphS-hjM_JWv1_yp=
zoj_AQAA__8hNznH"/></p>=