From: "info@designerliving.com" Date: Thu, 27 Feb 2025 10:10:36 -0800 Subject: RE:Re: Please contact the customer - Return/Replace - Changed Mind - Nothing is Wrong #Ref 20250222003226886 Message-Id: <71CLXT3IIPU4.OGB4L4P9UZ4J1@eecuswebserver2> To: "c-7EB9EC1841074070BC3214DDD9C5BFF4@relay.walmart.com" MIME-Version: 1.0 Content-Type: text/html; charset=utf-8 Content-Transfer-Encoding: quoted-printable

Hello,

The tracking number is = 772278467837. You can track your package using this link: https://www= .fedex.com/fedextrack/?trknbr=3D772278467837&trkqual

Sincerely,

Giselle

Designer Living Customer Se= rvice

info@designerliving.com

=3D=3D=3D=3D=3D=3D=3D=3D=3D= =3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D= =3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D= =3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D

Hello go= od afternoon. I forgot to ask will I be getting a tracking number or email = when it ships?

On Feb 24, 2025,= at 12:55=E2=80=AFPM, Designer Living Inc.

=EF=BB= =BF
You're welcome!

Sincerely, = ;
Giselle
Designer Living Customer Service
in= fo@designerliving.com
=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D= =3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D= =3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D= =3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D
Thank you
Sent fro= m my iPhone

On Feb 24, 2025, at 11:21=E2=80=AFAM= , Designer Living Inc.
=EF=BB=BF
Thank you= for confirming your shipping address.

The replacement ha= s been processed. Your replacement order number is CS0000093935, and it may= take 5-7 business days once it ships.

Sincerely,
Giselle
Designer Living Customer Service
info@= designerliving.com

=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D= =3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D= =3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D= =3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D
10231 S Avenue N
=
Chicago,IL 60617

Champagne color size king

On Feb 24, 2025, at 10:42=E2=80=AFAM, Designer Living= Inc.
=EF=BB=BF
Hello Diana,

Thank you for sending the photos.

We would be happy = to process a replacement for you. To proceed, please confirm your shipping = address.

Sincerely,
Giselle
Desig= ner Living Customer Service
info@designerliving.com

=
=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D= =3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D= =3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D= =3D=3D=3D=3D=3D=3D
I still haven=E2=80=99t returned it.

On Feb 24, 2025, a= t 9:48=E2=80=AFAM, Designer Living Inc.
=EF=BB=BF=
Hello Diana,

I just wanted to confirm, ha= ve you returned the package to the Walmart store? If not, could you kindly = send us a photo of the item you received? Thank you!

<= p style=3D"margin-top:1px;margin-bottom:1px">Sincerely,
Giselle
Designer Living Custom= er Service
info@designerliving.co= m

=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D= =3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D= =3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D= =3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D
Good morning so just return t= o Walmart Store. I received a different color than what I ordered. I had pu= rchased champagne color and received a orangey coral color.
<= p>Sent from my iPhone

On Feb 24, 2025, at 8:38=E2= =80=AFAM, s-7EB9EC1841074070BC3214DDD9C5BFF4@relay.walmart.com wrote:
<= br/>
=EF=BB=BF
You have a message from Des= igner Living Inc. - Walmart.com

<= strong> Sales Order Id: 200012977240159
Item:= Comfort Spaces King Cozy Velvet Comforter Sets 3-Piece Lux= e All Season Down Alternative Bedding Set Champagne, Bed Size: King, Actual= Color: Champagne

Hello Diana / Walmart -

Thank you for reaching us and we apologise if you received an incorrect= item. Please return the item and we will process the refund! Thank you!

Regards= ,
Jerson

=
=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D= =3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D= =3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D= =3D=3D=3D=3D=3D

Dear Designer Living Inc.
** THIS IS AN ESCALATION **

This is Walmart Cust= omer Care, contacting you on behalf of the customer for the order below. Th= e customer is receiving a copy of this message.

= Customer Name: Diana Flores
Customer Order Numb= er: 200012977240159
Purchase Order No:= 109005162127945
Reason for Contact: Ret= urn/Replace - Changed Mind - Nothing is Wrong
Item name/numb= er: Comfort Spaces King Cozy Velvet Comforter Sets 3-Piece = Luxe All Season Down Alternative Bedding Set Champagne, Bed Size: King, Act= ual Color: Champagne/5978454565
Agent message: &nbs= p; Cx received a different color of the comforter to what she ordered. Want= ed it replaced without returning if possible with Champagne color and King = size comforter. Thank you!

What you n= eed to do now:
1. Reply to this message to contact the custo= mer, and do so within 48 hours, per the guidelines outlined in the Marketplace Seller Customer Care Requirements.
2. If there has been no reply to this communication within 48 hours,= Walmart may proactively refund the customer.

Thank you,
Your Walmart Customer Care Team

Walmart Customer Serv= ice Team

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