Subject: RE:Please contact the customer - Delivered to Wrong Location/LAD #Ref 20250226003226998
From: "[email-masked]" <[email-masked]>
To: "[email-masked]" <[email-masked]>
Date: Wed, 26 Feb 2025 13:15:40 -0800

Hello Rachel,

Thank you for reaching out.

Unfortunately, it’s too late to cancel your order, as it has already shipped. You can track your package using FedEx tracking number 772297943633 and 772297944890.

If you need further assistance, feel free to let us know.

Sincerely,
Giselle
Designer Living Customer Service
[email-masked]

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Dear Designer Living Inc.

** THIS IS AN ESCALATION **

This is Walmart Customer Care, contacting you on behalf of the customer for the order below. The customer is receiving a copy of this message.

Customer Name: RAchel Flores

Customer Order Number: 200012772146911

Purchase Order No: 109005780316596

Reason for Contact:  Delivered to Wrong Location/LAD

Item name/number:   Comfort Classics Black Satin 6 Piece Sheet Set, Queen/17275410

Agent message:   This is  Merry Joy from Walmart. Customer would like to cancel the order and request for the refund please assist the customer. Thank you!

What you need to do now:

1. Reply to this message to contact the customer, and do so within 48 hours, per the guidelines outlined in the Marketplace Seller Customer Care Requirements.

2. If there has been no reply to this communication within 48 hours, Walmart may proactively refund the customer.

Thank you,
Your Walmart Customer Care Team