From: "info@designerliving.com" Date: Mon, 24 Feb 2025 09:21:31 -0800 Subject: RE:Re: Please contact the customer - Return/Replace - Changed Mind - Nothing is Wrong #Ref 20250222003226886 Message-Id: To: "c-7EB9EC1841074070BC3214DDD9C5BFF4@relay.walmart.com" MIME-Version: 1.0 Content-Type: text/html; charset=utf-8 Content-Transfer-Encoding: quoted-printable

Thank you for confirming your shipping address.<= /p>

The replacement has been processed. Your replacement orde= r number is CS0000093935, and it may take 5-7 business days once it ships.<= /p>

Sincerely,

Giselle

Designer Livin= g Customer Service

info@designerliving.com

=3D= =3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D= =3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D= =3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D= =3D=3D=3D

10231 S Avenue N

Chicago,IL 60617

C= hampagne color size king

On Feb 24, 2025, = at 10:42=E2=80=AFAM, Designer Living Inc.

=EF=BB= =BF
Hello Diana,

Thank you for sending the photos.<= /p>

We would be happy to process a replacement for you. To pr= oceed, please confirm your shipping address.

Sincerely,&n= bsp;
Giselle
Designer Living Customer Service
info@designerliving.com

=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D= =3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D= =3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D= =3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D
I still haven=E2= =80=99t returned it.

=
On Feb 24, 2025, at 9:48=E2=80=AFAM, Designer Living Inc.
=EF=BB=BF
Hello Dian= a,

I just wanted to confirm, have you returned the package to the Walma= rt store? If not, could you kindly send us a photo of the item you received= ? Thank you!

Sincerely, <= /span>
Giselle
Designer Living Customer Service
info@designerliving.com

=3D=3D=3D=3D=3D= =3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D= =3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D= =3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D
Good morning so just return to Walmart Store. I received a different co= lor than what I ordered. I had purchased champagne color and received a ora= ngey coral color.
Sent from my iPhone

On Feb 24, 2025, at 8:38=E2=80=AFAM, s-7EB9EC1841074070BC3214DDD9C5B= FF4@relay.walmart.com wrote:

=EF=BB=BF=
You have a message from Designer Living Inc. - Walmart.com

Sales Order Id: 20= 0012977240159
Item: Comfort Spaces King Cozy= Velvet Comforter Sets 3-Piece Luxe All Season Down Alternative Bedding Set= Champagne, Bed Size: King, Actual Color: Champagne

=
Hello Diana / Walma= rt -

= Thank you for reaching us and we apol= ogise if you received an incorrect item. Please return the item and we will= process the refund! Thank you!

Regards,
Jerson

=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D= =3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D= =3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D= =3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D

Dear Des= igner Living Inc.

** THIS IS AN ESCALATION **

This is Walmart Customer Care, contacting you on behalf of the= customer for the order below. The customer is receiving a copy of this mes= sage.

Customer Name: Diana Flores<= /p>
Customer Order Number: 200012977240159
Purchase Order No: 109005162127945
Reaso= n for Contact: Return/Replace - Changed Mind - Nothing is Wr= ong
Item name/number: Comfort Spaces King Co= zy Velvet Comforter Sets 3-Piece Luxe All Season Down Alternative Bedding S= et Champagne, Bed Size: King, Actual Color: Champagne/5978454565
Agent message: Cx received a different color of the co= mforter to what she ordered. Wanted it replaced without returning if possib= le with Champagne color and King size comforter. Thank you!

=

What you need to do now:
1. Reply to = this message to contact the customer, and do so within 48 hours, per the gu= idelines outlined in the Marketplace Seller Custo= mer Care Requirements.
2. If there has been no reply to this communication within 48 hours,= Walmart may proactively refund the customer.

Thank you,
Your Walmart Customer Care Team

Walmart Customer Serv= ice Team

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