From: "info@designerliving.com" Date: Mon, 24 Feb 2025 08:42:37 -0800 Subject: RE:Re: Please contact the customer - Return/Replace - Changed Mind - Nothing is Wrong #Ref 20250222003226886 Message-Id: To: "c-7EB9EC1841074070BC3214DDD9C5BFF4@relay.walmart.com" MIME-Version: 1.0 Content-Type: text/html; charset=utf-8 Content-Transfer-Encoding: quoted-printable

Hello Diana,

Thank you for sen= ding the photos.

We would be happy to process a replaceme= nt for you. To proceed, please confirm your shipping address.

Sincerely,

Giselle

Designer Living Customer Se= rvice

info@designerliving.com

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I still haven=E2=80=99t returned it.

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On Feb 24, 2025, at 9:48=E2=80=AFAM, De= signer Living Inc.

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Hello Diana,

I just wanted to confirm, have you returned the = package to the Walmart store? If not, could you kindly send us a photo of t= he item you received? Thank you!
=

Sincerely,
Giselle
Designer Living Customer Service
info@designerliving.com

=
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Good morning so just return to Walmart Store. I re= ceived a different color than what I ordered. I had purchased champagne col= or and received a orangey coral color.
Sent from my iPhone=

On Feb 24, 2025, at 8:38=E2=80=AFAM, s-7EB9EC18= 41074070BC3214DDD9C5BFF4@relay.walmart.com wrote:

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You have a message from Designer Living Inc. - = Walmart.com

Sales Order = Id: 200012977240159
Item: Com= fort Spaces King Cozy Velvet Comforter Sets 3-Piece Luxe All Season Down Al= ternative Bedding Set Champagne, Bed Size: King, Actual Color: Champagne

Hello Thank you for re= aching us and we apologise if you received an incorrect item. Please return= the item and we will process the refund! Thank you!

Regards,
Jerson

=3D=3D=3D=3D=3D=3D=3D= =3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D= =3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D= =3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D
Dear Designer Living Inc.

** THIS IS AN E= SCALATION **

This is Walmart Customer Care, contacting yo= u on behalf of the customer for the order below. The customer is receiving = a copy of this message.

Customer Name:&= nbsp;Diana Flores
Customer Order Number: 200012= 977240159
Purchase Order No: 109005162127945
Reason for Contact: Return/Replace - Changed Mi= nd - Nothing is Wrong
Item name/number: Comf= ort Spaces King Cozy Velvet Comforter Sets 3-Piece Luxe All Season Down Alt= ernative Bedding Set Champagne, Bed Size: King, Actual Color: Champagne/597= 8454565
Agent message: Cx received a differe= nt color of the comforter to what she ordered. Wanted it replaced without r= eturning if possible with Champagne color and King size comforter. Thank yo= u!

What you need to do now:<= /p>
1. Reply to this message to contact the customer, and do so within 48= hours, per the guidelines outlined in the Market= place Seller Customer Care Requirements.
2. If there has been no reply to this communication within 48 hours,= Walmart may proactively refund the customer.

Thank you,
Your Walmart Customer Care Team

Walmart Customer Serv= ice Team

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